Document Management Specialist

Summary

This position has a large focus on data entry in addition to customer-facing elements.

You will support our Scheduling & Cell Logistics Team (> 20 people) on administrative and data coordination tasks for daily operational activities. Your primary job responsibilities are to manage our Portal user access, enter data in our Account Management system, and provide customer service with third-party secure file transfer platform access. You must be highly organized and detailed-oriented as this position orchestrates a large volume of data in our systems.

This is a great opportunity if you are looking to gain experience and understanding in the Cell Therapy biotech industry!

• Manage all Portal access and deactivation activities – including but not limited to verifying training, getting approval from business system owner(s), and working with IT to have accounts created/deactivated.
• Entry of data in our Account Management system for our new Clinical and Commercial sites while supporting site startup activities, as instructed
• Provide administrative support in planning events and global meetings; modification and maintenance of administrative tools such as staffing calendar and customer-facing documents
• Manage upkeep of our SharePoint sites
• Additional data entry, tracking, or audits as assigned

• Bachelor's degree
• Must be highly organized and detailed oriented
• Must be able to independently prioritize multiple competing tasks and deadlines while working in a fast-paced environment
• Strong communication (written and verbal) and customer service skills
• Strong business acumen
• Ability to work effectively both independently and as part of a team
• Flexibility in responding to change or business needs
• Proficient with O365 software, especially Outlook, PowerPoint, Excel, Word