Program Registrar

Position Title:

Great Starts Program Registrar – Part-Time (onsite 22.5 hours/week)

Great Starts™ is a program of Parent Trust for Washington Children, a non‑profit agency serving 15,000 family members each year. Parent Trust equips parents and caregivers to raise safe, healthy and strong children. Our Great Starts program offers childbirth and parenting classes in Seattle and surrounding communities, as well as training and certification of professional childbirth educators.

Our Great Starts™ classes are offered throughout the Puget Sound region and online. Our emphasis is on providing research‑based information, using interactive and engaging teaching techniques. Our Great Starts participants increase their parenting confidence, increase knowledge of pregnancy and childbirth, increase knowledge of newborn care, increase the positive bonds between parent and baby, build strong connections to other parents, and understand available resources in the community to help their families thrive.

To learn more about Parent Trust for Washington Children, go to (Use the "Apply for this Job" box below). , and our Great Starts™ Program,/class registration

Our Program Registrar supports the daily online registration process for our Great Starts™ program. Our Registrar provides telephone and email support to clients related to classes, schedules, registration, payment and other questions or needs. Our Registrar also provides registration services for regional Great Conversations™ classes. Registrar’s tasks include additional duties that support the Great Starts Program and the mission and objectives of Parent Trust, as described below.

This position reports to our Great Starts Program Manager.

• Provide excellent customer service for phone and email inquiries related to classes, registration, and logistics
• Enter accurate registration data and payment information provided by clients into registration database (Active Network’s Camps and Classes)
• Maintain confidentiality and adhere to HIPAA privacy guidelines
• Daily use of desktop computer:
  Word, Excel, Gmail, Google Drive, and other programs or software
• Communicate by phone, in person, and email and other written formats with clients, managers, program support staff, project partners, and affiliates
• Assist instructors with closing the building as needed which may include occasional scheduled evening and weekend hours
• Assist with mailers, shipping/handling of outreach materials and correspondences, and/or class materials
• Data entry for essential program reports related to registration, class evaluations, and demographic data
• Assist with verifying attendance records for medical billing purposes
• Assist with other program support tasks, such as sending class rosters, name tag documents, etc.
• Send promotional and outreach materials including editing text, mailing and emailing materials to recipients, updating program website content and online registration data as needed
• Additional duties as needed

Assigned work location: Parent Trust for Washington Children, 2200 Rainer Ave S., Seattle, WA 98144.

Work Hours: This is a year‑round, on‑site part time job (22.5 hours/week), Monday‑Friday.
Must be available onsite 10:00 AM – 2:30 PM (non‑negotiable)

• Excellent computer skills and the ability to adapt quickly to new computer systems/programs/software
• Proficient skills with office equipment or ability to learn quickly: desktop computers, phone system with multiple lines and voicemail, copiers, fax, printers, postage meter, etc.
• Excellent organizational skills, with attention to detail
• Ability to work effectively as a team member, follow verbal and written directions
• Ability to independently prioritize daily, weekly, monthly, quarterly work activities
• Excellent written and verbal communication skills
• Ability to maintain client and staff confidentiality
• Willing and able to learn about childbirth, parenting resources, and pre‑teens' classes regarding puberty, to provide sound and appropriate information to prospective clients, and in a friendly, non‑judgemental way

• Bachelor’s degree plus 2 years of relevant work experience…