Manager, Business Operations and Events

Manager, Business Operations and Events

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We are proud to be consistently recognized as one of the world’s best places to work. We are currently the #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a spot in the top four on Glassdoor’s list since its founding in 2009. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance.

They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

The Seattle Bain office is seeking an energetic, highly organized professional to lead our in‑office experience and operations. This Business Operations and Events Senior Specialist will own key aspects of office infrastructure and services, office‑wide and leadership events, and business operations processes that support the Seattle leadership team and broader office.

This person should be experienced in handling a wide range of administrative, facilities, and executive support responsibilities, and be comfortable taking initiative, making recommendations, and working independently with limited supervision.

The Business Operations and Events Senior Specialist will be responsible for day‑to‑day and long‑term efforts in the Seattle office related to office infrastructure, services and supplies, safety and security, and key components of the events and connectedness agenda. Most broadly, they will be tasked with maintaining a professional, service‑oriented office environment with uncompromising adherence to our Operating Principles, supporting the office social and marquee events calendar and related budgets, partnering with our PM team, talent lead, HRM, office head, leadership team (LT), and consulting class ombuds and champions to provide an exceptional Seattle office experience.

This position is in‑office only, Monday–Friday. There is a need for work‑hour flexibility (including occasional early mornings and evenings) to support events and respond to critical off‑hours situations.

As a Business Operations and Events Senior Specialist in our Seattle office, you’ll be the driving force behind our in‑office experience—ensuring operations run smoothly, events are executed flawlessly, and our leadership team is supported with excellence. You’ll create an environment that reflects Bain’s culture and values, making the office a place where people feel connected, supported, and empowered to do their best work.

• Serve as primary liaison to building, parking, and security management to ensure optimal functioning of building systems, including mechanical, fire/life safety, elevators, and access control.
• Execute life, health, and safety processes; stay current on building procedures and policies and independently resolve issues to ensure events and day‑to‑day operations run to Bain standard.
• Coordinate and maintain the office access control system, including new/replacement IDs, system accuracy, and communication with building property management.
• Manage core Office Services budgets (e.g., office operations, supplies, and repairs and maintenance) by collecting inputs, tracking spend, and providing periodic updates to office leadership.
• Ensure building and services‑related contracts, compliance, and invoicing accuracy.
• Evaluate and manage vendor relationships (catering, cleaning/janitorial, office equipment and supplies, repairs and maintenance, staffing agencies, etc.), including negotiating and recommending changes to manage costs and drive efficiencies.
• Work with facilities technicians and perform basic troubleshooting; coordinate with Global Real Estate on construction, renovation, and space changes.
• Support office allocation and colocation processes, including running periodic space allocation exercises and keeping…