Facilities Operations Coordinator

Description

The Coordinator of Facility Operations plays a critical role in the day‑to‑day functioning of the BECU Storm Center for Basketball Performance, serving both the front office and the basketball operations teams. They are a public‑facing, welcoming and professional presence, bringing a positive, proactive approach to ensuring the building represents the Storm brand for all staff and guests.

This role supports Storm values and contributes to making the BECU Storm Center a safe and welcoming environment. It demonstrates a positive, can‑do attitude, excellent customer service, and prioritizes building and staff safety and security.

• Intercom duties – vet and admit visitors, deliveries, or vendors to appropriate entries, ensuring secure delivery of mail & packages and access to the appropriate individuals.
• Manage reception duties for all BECU Storm Center visitors, including pre‑registration, reception check‑in, check‑out processes, and monthly reporting of visitor loads.
• During Jr. Storm programming windows, manage admission of Jr. Storm attendees and parent supervision.
• Support Facility Manager with vendor admission and supervision while on site.
• Primary office location at the reception desk by the front door; expected to be in office approximately 5 days a week.

• Maintain kitchen appliances, daily maintenance of coffee machines, loading/unloading dishwasher, weekly fridge review.
• Manage & replenish front office supplies: snacks & drinks, kitchen supplies, office supplies within budget; manage basketball operations supplies; collect supply requests; maintain inventory; prepare conference rooms, stock beverages, assist with catering.
• Manage supplies and vendors for office equipment: printers, copiers, postage printer, shredder, laminator, etc.
• Co‑ordinate patio and outdoor maintenance with Facility Manager.

• Support office mail processes, ensure daily mailing/shipping; manage loading dock; collaborate with events & operations coordinator on staff lunches, gifts, functions; light janitorial tasks.
• Draft weekly schedule to meet BECU Storm Center business and basketball needs; review with Director of Business Operations and Facility Manager.
• Assist with managing calendars for Center and Staff Events.
• Maintain clean, organized operations department storage areas: reception desk, mail room, loading dock, storage rooms; facilitate effective usage.
• Occasional gameday support; night and weekend work may be required.

• Support operations teammates in facility, ticket, broadcast, special event management, office administration, IT as needed.
• Participate in weekly operations stand‑up.
• Off‑season support with additional basketball operations duties.
• Utilize and refine systems to track & analyze Center usage and optimization.
• Bring new ideas to solve challenges as the business grows.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

2+ years in a professional office environment, preference for experience in an administrative or facilities role. Experience in dynamic environments, and/or sports, preferred.

The candidate must be a professional communicator, maintain confidentiality, be highly detail‑oriented and organized, exhibit strong time management and project management skills, remain a flexible team player willing to adapt to changes and tackle challenges. They will represent the Storm brand and culture and must connect with a broad range of stakeholders.

Proficient with Microsoft Office Suite and technologically fluent across many platforms and operating systems.

Employee required to lift/move up to 50 pounds, stand for long periods, walk, use hands, balance, bend and reach, operate foot pedals, talk or hear. Occasionally required to climb ladders, sit, stoop, kneel, squat, crouch, crawl. Specific vision abilities: close, distance,…