AP​/Collections Fiscal Specialist II

Responsibilities

• Maintain bookkeeping databases and spreadsheets, updating information as needed
• Follow up with customers on overdue accounts
• Research and implement effective collection techniques
• Communicate with customers to request payment and arrange payment plans
• Update client accounts based on payment or contact information
• Help resolve payment issues, assisting in setting up with payment plans
• Respond to customers account queries in a timely and professional manner

• Attentive, ability to work independently and prioritize tasks
• Customer service skills in person and via telephone (discretion, patience, etiquette, professionalism)
• Knowledge of general office principles and practices
• Knowledge of software applications relative to the position assignment
• Knowledge of appropriate physical standards for work involving computer use, including appropriate seating, arm and/or wrist usage
• Knowledge of accounting procedures and mathematics
• Knowledge of conflict resolution techniques
• Knowledge of proper English grammar, usage and spelling
• Knowledge of action tracking on specific work assignments or other work-related items
• Knowledge of specialized terminology in accounting
• Keyboarding skills (speed required may vary according to position assignment)
• Word processing and spreadsheets skills
• Oral and written communications skills, including skill in technical writing
• Skill in interpersonal and human relations
• Skill in‑tact, diplomacy and persuasion
• Organizational and problem solving skills

Location Downtown Seattle (mostly remote assignment)

Duration: 2 to 3 monhts

Pay: $24.70 per hour