Customer Service & Front Office Administrator

Al-Van Equip NW is a growing commercial vehicle upfitter looking for a reliable, customer-focused team member. This role is the first point of contact for our customers and supports the sales and service process from vehicle check-in to final delivery.

• Greet and assist customers in person and over the phone
• Check in/check out vehicles for installation work
• Answer phones and transfer calls as needed
• Conduct telesales and perform outbound calling
• Research and qualify prospective business customers
• Take and accurately process payments
• Assist with simple quotes and customer communication

• Customer service or admin experience preferred
• Strong communication and organization skills
• Comfortable in a fast-paced environment
• Basic computer proficiency
• Team-oriented and dependable

• Competitive pay + paid holidays + PTO
• Growth opportunities in an expanding company
• Supportive team and hands-on industry

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Al Van provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.