Senior Commercial Product Manager

Company

Alaska Airlines

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day.

If you share our passion for creating an airline people love, we want to hear from you.

The Senior Commercial Product Manager is a subject matter expert and change driver for Alaska Airlines' seat product portfolio (First Class, Premium Class, Saver, etc.). As an individual contributor, this role exercises considerable judgment to make decisions on cross-product strategy for their product portfolio and provides recommendations to address commercial product challenges and deliver business results.

• Develops and implements product specific go-to-market plans for strategic Commercial initiatives, working across departments to execute on a single, integrated plan.
• Makes recommendations to optimize cross-product strategy by positioning products according to identified customer needs.
• Acts as subject matter expert on assigned products through a deep understanding of customer needs, product policies, and financial statements.
• Collaborates with leadership and employee groups to define and communicate ongoing product plans to continually improve the customer/end-user experience leveraging data, user feedback, and product performance.
• Maintains product roadmaps to maximize revenue growth opportunities using our competitive advantages, and lead market innovation to improve competitive positioning.
• Seeks and builds cross-divisional relationships to ensure the customer journey is supported across all channels.
• Utilizes program management best practices to deliver against program KPIs (financial, operational, guest experience etc.) and optimizes product performance.
• Makes recommendations on pricing and product attributes to align with enterprise-wide roadmaps.
• Works closely with the Enterprise Project Management Office and business implementation leaders who project manages the implementation of new products or product changes.
• Monitors key performance indicators (leading and lagging) to ensure performance to business goals and sustained alignment between product design and performance.
• Responsible for assigned revenue product forecast, budget success and management.

• 4 years of experience in product management, program management, product ownership, or related area.
• Bachelor's degree in a related business field or an additional two years of training/experience in lieu of this degree.
• Excellent communication skills (e.g., verbal, written, and listening), including informal working team and formal executive presentations, in clear and concise language.
• Ability to present both technical and non-technical content to internal and external partners.
• Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
• High school diploma or equivalent is required.
• Minimum age of 18.
• Must be authorized to work in the U.S.

• 2 years of experience working with data, modeling, or analytics, with demonstrated ability to acquire and transform data to drive decision making.
• Prior airline or travel industry experience.
• Demonstrated decision making, collaboration, consensus building, negotiation, and team working skills including the ability to lead with influence.
• Demonstrated ability to lead through change.

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

$115,350 - $173,050 / year

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

We don't typically hire at the top of the range.

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable…