Technical Writer

Able Forces, founded by 2 veterans, is a 501(c)(3) non-profit providing professional, career-oriented employment exclusively to Wounded Warriors and Disabled Veterans.

The primary focus of employment for our Warriors is on Federal and Commercial contracts. Our contracts reflect a variety of professional disciplines including Military Subject Matter Experts (SMEs), Military Analysts, Administrative and Program Management Support, Help Desk, Logistics, and Secure Communications in both cleared and non-cleared environments.

Able Forces employment opportunities focus exclusively on career-oriented, entry to senior level positions.

We are currently executing contracts in Washington DC Metro Area, Alexandria VA, Huntsville Alabama, Ft. Benning GA, and Orlando/Tampa FL. Existing customers include:

• U.S. Army PEO STRI
• Missile Defense Agency
• Special Operations Command
• Military One Source
• Department of Energy

We encourage our OEF/OIF Wounded Warriors and all Disabled Veterans to contact Able Forces for information regarding employment opportunities in these and other developing geographic areas.

Mission

The mission of Able Forces is to address the critical employment and training needs of our combat injured veterans of OEF/OIF and all disabled veterans. We emphasize continuity of support and focus on providing employment opportunities and community-based job preparation training to our Nation’s heroes suffering from Severe Physical Disabilities, Post Traumatic Stress Disorder (PTSD) and minor to profound Traumatic Brain Injury (TBI).

Corporate Focus

Able Forces, founded by veterans, is a 501(c)(3) Non-Profit Small Business, an Ability One/NISH affiliate, and defined as a Community Rehabilitation Program (CRP). Our efforts to provide training and employment to our nation's Heroe's include well-established working relationships with the following Care-Giving and Veteran-focused organizations:

Department of Veterans Affairs Army Wounded Warrior Program (AW2) Warrior Transition Units (WTU) Navy Safe Harbor Marine Corps Regiment Air Force Wounded Warrior Program Coast Guard Wounded Warrior Program State Employment (VET) Agencies Community Veterans Organizations Community Service Organzations Department of Labor VETS

This position is part of the Technical Writing (TW) team is responsible for creating technical documentation related to applications, procedures, etc.

Specifically, this position/team is responsible for:

• Writing and/or providing editing support for online help and user manuals for 31 DMDC Web applications and 10 TRICARE Medical Contractor external technical specifications.
• Supporting the Senior Management Review (SMR) reporting process by compiling, editing, and delivering the contractual deliverables as well as attending meetings and taking minutes.
• Uploading new documents to the DEERS website, including creating a document set, loading it into control tables, promoting it to the various regions, and testing the results.
• Assisting with Data Dictionary responsibilities, as necessary. Tasks include editing Word editions of the data dictionary, helping to resolve deployment issues, and attending meetings to discuss the new Enterprise Data Dictionary. Working with Data Model staff on Data Dictionary database changes, loading tables, and modifying deployment scripts in the Active Data Dictionary (MS Access) and Web Data Dictionary (Oracle).
• Developing TRICARE Interface and Training presentations, including working with Business Analysts and project teams to prepare documents for training meetings and editing Technical Specifications.
• Assisting with informal Quality Assurance testing, including working with developers and QA staff and entering issues in the JIRA issue-tracking system.
• Performing ad hoc requests, including various types of tasks (such as writing, editing, and formatting) and various types of deliverables, such as end-user documentation, internal documents, specifications, meeting agendas and minutes, presentations, proposals, reports, e-forms, deployment packets, screenshot mock-ups (GUI recommendations), and handbooks. Attend required Corporate in-service training.

All applicants must be a Wounded Warrior or be a Disabled Veteran with a minimum of 30% documented disability

Minimum of Five (5) years’ experience with creating and
maintaining end-user software documentation (user manuals and online help).

GPA
of 3.5 or above in Technical Communication, English, Journalism, or other
related field.

Excellent oral and written communication skills.

Strong critical
thinking and problem solving skills.

Demonstrated analytical and quantitative
capabilities.