Service Coordinator - Seal

Service Coordinator – Seal Beach

Join to apply for the Service Coordinator - Seal Beach role at Liberty Military Housing

Liberty Military Housing – Own your passion for service! We serve military families by providing comfortable, well‑maintained homes across the United States. Our team combines property management and military background, focusing on empathy, collaboration, and professional development with 150+ hours of growth annually.

A Day in the Life of a Service Coordinator:

As a Liberty Military Housing Service Coordinator you will assist with the resident move‑in/move‑out process of a multi‑family community. Your role includes heavy customer interaction and scheduling maintenance work, ensuring all service requests and work orders are completed in a timely manner.

• Schedule and conduct home inspections related to move‑in/move‑out processes.
• Assist with ordering and scheduling vendor services.
• Maintain and monitor make‑ready boards for accurate distribution and timelines.
• Work with maintenance team to assign and schedule service requests.
• Provide residents with charges related to move‑out or final inspection results.
• Create purchase orders for all vendor maintenance services and products.
• Generate work orders for make‑readies and other maintenance requests.
• Assist with closing work orders or tickets after work is completed.
• Schedule and monitor water intrusion work, communicating to residents and issuing 3‑day notices.
• Follow‑up with residents after services are rendered.
• Promote positive resident relations by responding to concerns in a timely manner.
• Address and follow‑up on customer service concerns from Satisfacts survey.
• Maintain systems and logs (Keytrak, pest control, vendor/product logs).
• Perform various administrative tasks and email communications; input data into software such as Payscan, Yardi.
• Distribute correspondence and notices (3‑day notices, move‑out charges, water intrusion notices).
• Participate in property walks/inspections to ensure community maintenance standards.
• Operate a company or personal vehicle to travel to various locations for work purposes.

• 1‑2 years of residential property management or customer service experience.
• Prior work with vendors or ordering services (appliances, plumbing, electrical).
• Proficiency with computers, Microsoft Office, and property management software (Yardi, Payscan).
• Effective communication skills with customers, vendors, management, and coworkers.
• Strong service and interpersonal skills.
• Ability to work in a fast‑paced environment, multitask, prioritize, and meet objectives.
• Positive and professional demeanor at all times.
• Valid driver’s license and ability to operate a vehicle.
• Availability for a flexible schedule, including weekends, off‑hours, and emergencies.
• Knowledge of OSHA laws and regulations.
• Ability to travel to other regional locations for work or training.
• Must meet performance standards and comply with company policies.

We offer comprehensive benefits including:

• Medical/Dental/Vision Insurance (eligible after 30 days).
• Life and AD&D Insurance.
• 401(k) Retirement Plan with company match.
• Employee Stock Ownership Plan.
• Incentive Bonus Program.
• 10 Paid Holidays per year.
• 40 hours Paid Sick Leave per year.
• 80 hours Paid Vacation per year.

Entry level

Full‑time

Other

Seal Beach, CA – $85,000.00 – $95,000.00