Supervisor, Calvin Klein - Dalton Park

Be part of an iconic story.

At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world – and – endless opportunities to design your future. Immerse yourself in Calvin Klein here!

Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, often minimal, aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses.

After nearly 50 years, Calvin Klein continues to be a cultural catalyst across the globe by embracing tension, sparking ideas and creating unforeseen realities. We believe in a culture that provokes discovery and brave thinking. We strive to make a positive impact on the world, inspire passion in our people, and embody authenticity and individuality.

Founded in 1968 by Calvin Klein and Barry Schwartz, we have built our reputation as a leader in American fashion through a clean aesthetic and innovative designs. Global retail sales of Calvin Klein brand products exceeded $8 billion in 2015 and were distributed in over 110 countries. Calvin Klein employs over 10,000 associates globally and was acquired by PVH Corp. in 2003.

Our stores are the life and soul of our business. They act as our main touch points with our ever‑evolving consumer base. As retail evolves, we believe that for all other parts of the chain to function, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands.

Therefore our locations are paramount; the first‑class experience must be a given and our in‑store standards should never be questionable.

To deliver this, we strive to hire individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant we must be nimble and adapt to change.

The Supervisor plays a key role in achieving these standards, leading by example, embracing our entrepreneurial spirit, and inspiring the team through passion and belief in our brands.

• Ensure the efficient running of the shop floor to achieve the highest levels of customer service, sales, and profit.
• Support the management team in all personnel, product & merchandising functions, business processes, and results for the store.
• Participate in weekly management meetings and other staff meetings.
• Clearly communicate marketing and sales promotions to staff.
• Drive shop floor sales and exceed store targets by motivating the team to achieve goals while providing customers with an exemplary store journey.
• Consistently foster a positive store experience, treating all customers and colleagues fairly and consistently.
• Support the team in delivering the business strategy and ensuring everyone receives consistent training on product knowledge and store maintenance.
• Achieve company standards/goals for personal sales results: sales vs. budgets, sales per hour, and units per transaction.
• Perform manager‑on‑duty functions, manage store opening/closing functions, and oversee the sales floor.
• Focus staff on the importance of quality relationships with internal and external customers.
• Ensure staff accountability in building a repeat customer base by providing unparalleled spirited service.
• Ensure “door‑to‑floor” best practices with visual merchandising directives for sales floor and back room are executed and reviewed consistently.
• Work with management to build a talent pool for key positions, including potential successors.

• Possess a proven track record of supervisory or specialist roles within a premium or luxury brand.
• Have previous people‑management experience with the ability to resolve conflict and unproductive disagreements.
• Be an effective communicator capable of building relationships with ease.
• Be a team player who recognizes and celebrates others’ contributions and achievements.
• Be confident in giving feedback that promotes…