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Training Manager

Job in Scranton, Lackawanna County, Pennsylvania, 18512, USA
Listing for: Johnson Controls
Full Time position
Listed on 2026-03-02
Job specializations:
  • Management
  • Education / Teaching
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

What we offer

  • Competitive pay
  • Paid vacation/holidays/sick time - 15 days of vacation, 10 paid holidays, and five sick days each year
  • Comprehensive benefits package including 401(K) with match as well as insurance coverage that starts on day one (medical, dental, and vision care)
  • Encouraging and collaborative team environment
  • Dedication to safety through our Zero Harm policy

As a part of Johnson Controls’ Data Center Solutions business unit, Silent-Aire is on the forefront in the creation of new and exciting products to support the data center industry. Our custom computer room air handling units (CRAHU) are industry leading examples of some of the most highly energy efficient and sophisticated cooling systems in the world. We are a diverse, upbeat, creative, team-oriented group of technicians, engineers and managers working on a daily basis to develop data center cooling equipment that is changing the face of the data center facility.

Take some time to learn about us and apply today! Help us drive customer wins and be a part of a team that believes that through teamwork, leadership, and collaboration - anything is possible.

What Impact Would You Have?

Everyone wants to feel like they’re having an impact. In this position, you absolutely will! You will have the opportunity to:

  • Positively impact the growth of our Global Air Handling and Data Center Solutions employees with the knowledge and skills they need to grow and perform their job functions.
  • Lead a team of highly capable learning professionals and help solve critical business problems through training and performance support initiatives.
  • Investigate new opportunities and participate in the development of effective training that is impactful and inventive.
  • Align your ingenuity and innovative ideas with the global strategic plan of the business.
  • Learn on a day-to-day basis about how our equipment and strategies help our customers and channel partners as “the power behind your mission”.
  • Facilitate continuous improvement of trainers to support plant operations.
  • Own reporting and communication of training performance metrics to all relevant Stakeholders.
  • Audit and monitor performance and effectiveness of training specialist.
  • Collaborate with other learning leaders across the globe.
  • Audit and monitor effectiveness of training with employees by engaging with operational leadership, quality, safety and conducting training audits.
How Would You Accomplish This?
  • Hire and train new technical instructors to become effective facilitators; own the train-the-trainer design and implementation for on-shift trainers and area training leads.
  • Mentor, coach, develop, and evaluate your team of learning professionals through challenging learning projects and programs.
  • Manage team members through all performance evaluations, job training needs, and other managerial responsibilities as needed.
  • Act as a subject matter expert and learning consultant.
  • Build technical, service, and digital knowledge, skills, and behavior models and assessments supporting the talent development.
  • Ensure the creation of professional instructor-led and virtual/online training programs and learning solutions that meet the identified learning objectives of the facility.
  • Develop subject matter expertise in new machines and tools, products, or processes that are brought into the plant, and serve as a subject matter expert in the creation of learning materials for these new areas using defined processes.
  • Develop standardized competency matrixes for manufacturing direct and indirect staff.
  • Drive consistency from project to project, and across technical learning, so that we achieve a more efficient and holistic approach.
  • Keep current and continue education in training techniques, performance improvement, knowledge management, instructional design, adult learning principles, and organizational development.
  • Use strong interpersonal and communication skills to work effectively with a wide range of managers, instructors, SMEs, and internal stakeholders.
  • Ensure lessons learned and best practices from previous learning initiatives and deployments are captured and implemented into future projects.
  • Help set and drive evaluation…
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