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IT Support HelpDesk/Support Technical Support

Help Desk Analyst II — IT Support & User Training

Job in Scranton, Lackawanna County, Pennsylvania, 18512, USA
Listing for: vTech Solution, Inc.
Apprenticeship/Internship position
Listed on 2026-02-24
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A staffing solutions company in Pennsylvania is looking for a Help Desk Analyst 2 with 3 to 5 years of field experience. Responsibilities include troubleshooting automation problems, performing system administration, and providing user support. The ideal candidate should have a 4-year college degree or equivalent experience. Strong skills in tier 2 technical support and call tracking software are essential. Positions require independent work throughout the institution and support for various departments.
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