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Guest Services Representative
Job in
Scranton, Lackawanna County, Pennsylvania, 18501, USA
Listed on 2026-03-02
Listing for:
Live Nation Entertainment
Full Time
position Listed on 2026-03-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Deliver exemplary customer service to maintain customer loyalty;
Answer inbound calls to help resolve our customer concerns through analysis to determine the most effective resolution;
Adapt to customer needs ensuring they are understood and appropriate action is taken to meet and exceed their expectations;
Solicit sales of new or additional services or products;
Keep records of customer interactions or transaction, recording details of inquiries, complaints, or comments, as well as action taken
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