Traveling Field Service Technician II

Traveling Field Service Technician II

US-AZ
- Job : 33605
Type: Full-Time
# of Openings: 1
Category: Field Service
HOME (AZ)

About the Role

Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you? If so, Canon USA, an innovator of technology, solutions, and services, wants to meet you. Were ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supported products.Join

our team as a Traveling Field Service Technician! This is a predominantly field-based role requiring 7580% travel. Most installs will last 5-8 days, including a weekend. This position is ideal for technicians who enjoy working independently and being on the road.

Your Impact

Were actively seeking an individual to:

Work with cutting-edge Canon equipment and technologies.

Build strong relationships with customers through direct on-site service.

Receive ongoing training and opportunities for career growth in a supportive, team-oriented environment.

Travel extensively within the US to install the Canon Ink Jet Product

Diagnose mechanical, software, network, and system issues using established procedures.

Deliver high-quality, professional on-site service to meet or exceed customer expectations.

Complete Field Service Reports, Expense Reports, and maintain all assigned Canon property.

Assist with escalated technical or customer service issues and guide less experienced technicians.

About You:
The Skills & Expertise You Bring

Please note:

this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. Were looking for a dedicated individual with:

High School Diploma, GED, or equivalent + 12 years of technical or field service experience.

Basic understanding of internet/network environments.

A strong mechanical aptitude

Ability to complete the 20-day PDIF training.

Willingness and ability to travel extensively (75- 80%), including overnight stays typically lasting up to a duration of 2 weeks.

Valid drivers license and acceptable driving record.

Ability to lift 50 lbs and stay active for most of the workday.

Comfortable with shift work, installs will involve Overtime and weekend work.

Travel Note
• This role is predominantly field-based and designed for technicians who enjoy being on the road most of the time. It is not intended to be a service position in local city.

In accordance with applicable law, we are providing the anticipated rate for this role: $21.50 - $30.75 hourly.

This role is eligible for a transportation allowance.

Company Overview

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility.

To learn more about Canon, visit us at  and connect with us on Linked In at

Who We Are

Where Talent Fosters Innovation.

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit.

We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else

Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success…