Automotive Sales Specialist

Chapman Volkswagen Scottsdale is looking for a talented Automotive Sales Specialist to join our team! In this role, you’ll represent the Volkswagen brand, helping customers find their perfect new or pre‑owned vehicle while ensuring a smooth, stress‑free buying experience.

If you’re ready to start or grow your career in the automotive industry, join the Chapman family and apply today!

• Attractive Commission Pay Plan:
  Enjoy a pay plan that rewards results and offers unlimited earning potential.
• Professional Development:
  Access ongoing training and growth opportunities to advance your career.
• Supportive Team Environment:
  Join a collaborative team where your contributions are valued.
• Employee/Family Discounts:
  Enjoy discounts on vehicle purchases and services for you and your family.
• Volunteer Opportunities and more!

• Comprehensive Health Coverage:
  Essential medical, dental, and vision plans with low‑cost premiums and minimal out‑of‑pocket costs.
• Onsite Nurse Practitioners:
  Access healthcare services and wellness support conveniently at work.
• Flexible Spending Accounts (FSAs):
  Save on healthcare and dependent care expenses with pre‑tax dollars.
• Affordable Life and Disability Insurance:
  Cost‑effective plans providing financial security for you and your loved ones.
• Employee Assistance Program (EAP):
  Free, confidential support for personal and professional challenges, including counseling and financial advice.
• 401(k) Retirement Plan:
  Competitive matching contributions and tax advantages to help grow your retirement savings.
• Generous Paid Time Off (PTO):
  Time off to recharge and maintain work‑life balance.

• Greet and engage with customers asking questions to understand their needs and preferences.
• Present and demonstrate vehicles that align with the customer’s preferences, highlighting features, benefits and the brand’s technology.
• Conduct test drives and explain warranties, maintenance, and service programs, emphasizing their value.
• Work with the customer and Sales Manager to negotiate pricing and close the deal.
• Ensure the timely and accurate completion of sales and financing paperwork.
• Stay current on Volkswagen products, features, promotions and financing options.
• Personally deliver sold vehicles and assist with technology set‑up, ensuring the customer leaves feeling confident about their purchase.
• Follow‑up with prospective and existing customers to maintain relationships and earn additional business.
• Respond to online and phone inquiries and generate showroom appointments, logging all activities in the CRM system.

• At least 1 year of experience working in a related role (customer service, retail sales, business development, etc.) is required. Prior success in automotive sales is preferred.
• Demonstrates commitment to customer satisfaction through excellent customer service and communication skills.
• Polished interpersonal skills to build rapport, understand and overcome objections, and find solutions that satisfy both the customer and the dealership’s goals.
• Achievement driven, self‑motivated, confident and resilient.
• Technology proficiency; easily adapts to new computer software and vehicle technology.
• Must have a valid driver’s license and clean driving record.
• Ability to successfully complete Chapman’s pre‑employment screenings including a background check and drug test.

Hours are Monday‑Friday 8am‑9pm, Saturdays as needed, and closed on Sundays. This onsite, customer centric role requires flexible availability to work 40‑hour weeks during various shifts including days and evenings.

If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone, text, or email with next steps.