Inside Sales Representative

Join to apply for the Inside Sales Representative role at C.H. Robinson

This full‑time position starts in the Late Spring/Summer of 2026. If you enjoy creating new relationships and thrive in a fast‑paced, entrepreneurial environment, our Capacity Portfolio Representative role may be the perfect fit.

• Establish and maintain carrier relationships through lead generation, cold calling, and referrals.
• Learn about carriers’ business goals, preferences, and capabilities to maximize relationships and satisfaction.
• Monitor account activity, identify inactive or under‑utilized accounts, and take action to reactivate them.
• Leverage technology such as automated booking products, C.H. Robinson’s carrier website, and mobile apps to enhance carrier satisfaction and efficiency.
• Analyze freight market trends, seasonality, and supply‑demand factors to make informed pricing decisions.
• Use capacity analysis and internal costing tools to guide buying and negotiating strategies.
• Proactively post, negotiate, and secure available capacity to meet customer needs.
• Provide outstanding service by addressing carrier issues promptly and implementing effective solutions.
• Regularly review and act on carrier feedback to improve service.
• Identify and recommend the best payment solutions for each carrier based on their needs, and assist with cash advances and payable issues.
• Collaborate with internal teams on shipment updates, problem resolution, and operational execution.
• Maintain accurate transit load visibility and enforce on‑time pickup and delivery expectations.
• Identify root causes of issues and implement solutions to enhance performance.

• High School Diploma or GED equivalent.
• Strong decision‑making, multi‑tasking, communication, and interpersonal skills.
• Ability to persuade, motivate, influence, and negotiate with others.
• Experience using customer perspective to guide decisions and actions.
• Enjoy solutions‑driven work by leveraging appropriate tools to evaluate and make recommendations.

• Value a diverse and inclusive work environment.
• Hold a Bachelor’s degree from an accredited college or university (business, sales, marketing, supply chain, communications, or related major is a plus).

• Competitive base salary with opportunities for monthly bonuses based on performance.
• Dynamic onboarding program to jumpstart your knowledge of the industry and C.H. Robinson’s systems.
• Top‑tier training, continuous development, and a supportive team culture.
• In‑office collaboration four days a week with one day of remote flexibility.

$25.48 - $31.25 per hour. Base pay varies by location and experience.

• Three medical plans with prescription drug coverage and enhanced fertility benefits.
• Flexible Spending Accounts, Health Savings Account (with employer contribution).
• Dental and vision plans.
• Basic and supplemental life insurance.
• Short‑term and long‑term disability.
• Paid holidays, floating holidays for U.S. hourly employees.
• Flexible Time Off (FTO) for U.S. salaried employees and Paid Time Off (PTO) for others.
• Paid parental leave and volunteer time off.
• Charitable giving match program.
• 401(k) with 6% company match.
• Employee Stock Purchase Plan.
• Broad range of career development, networking, and team‑building opportunities.

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace that reflects the strengths of our worldwide marketplace and provides an inclusive environment free from harassment and discrimination. All employees feel welcomed, valued, and respected.

EOE/Disabled/Veteran.

Browse and apply at the C.H. Robinson Careers site. Applications are reviewed on an ongoing basis; we encourage early application.