Spa Sales Associate

Hand and Stone Massage and Facial Spa, located in Old Town Scottsdale, is seeking a Sales Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national franchise that offers massage, facials, and hair removal services. With over 550 individually owned and operated locations across the US and Canada, Hand & Stone is a leader in the membership‑based spa services industry.

• Passionate about customer service
• Motivated by success
• Interested in Beauty, Health, and Wellness

We can train you on everything you need to know about the spa industry. All you need is excellent customer service, sales skills, and a positive attitude.

• Contests – friendly competition to test your sales and customer service skills
• Career Growth – rapid promotions, including management roles, based on performance
• Ongoing Training – continuous learning and improvement
• Flexible Hours – part‑time and full‑time shifts available
• Positive and Professional Work Environment – teamwork with a focus on spa goals
• Employee Discounts – on products, services, and gift cards

• Meet membership sales goals – commission experience helpful, but not required
• Build client and member relationships to educate on tailored options
• Show detailed knowledge of the service menu – training is provided
• Deliver excellent customer service to members and guests
• Maintain flexibility to work a variety of shifts, including nights and weekends
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

• High School Diploma or Equivalent
• 18 years old or older
• Strong organization and attention to detail
• Team player, able to work independently with minimal supervision

• Knowledge of Zenoti and Microsoft Office applications, and basic accounting principles
• Excellent personal appearance, good verbal and written communication skills
• Ability to handle stressful situations professionally and multitask while focusing on the guest
• Flexibility to work nights and weekends

Compensation: $14.00 per hour

At Hand and Stone, Opportunity Knocks.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and its affiliates. I understand that each independent franchisee is solely responsible for all decisions relating to employees including hiring and termination, benefits, compensation, day‑to‑day activities, and terms or conditions of employment.