Executive Meeting Manager

Executive Meetings Manager (EMM) is responsible for managing and securing small‑to‑mid‑size group business for Hotel Valley Ho, with a strong focus on corporate meetings and events. This client‑facing role bridges both sales and service, managing the full event lifecycle from initial inquiry through post‑event follow‑up. The EMM cultivates new relationships, maintains existing ones, and ensures every event exceeds client expectations while meeting revenue goals.

• Manage a defined geographical or industry-based market segment to generate group business (typically under 50 rooms peak).
• Identify, qualify, and convert new business through proactive prospecting, client visits, and networking.
• Develop and present detailed sales proposals and contracts, ensuring alignment with availability and profitability standards.
• Negotiate rates, terms, and conditions within established parameters or seek approvals for exceptions.

• Serve as the primary point of contact for assigned groups from sale through event execution.
• Coordinate all event details, including meeting room setup, food and beverage requirements, audiovisual needs, and billing.
• Conduct pre‑event meetings with clients and internal departments to ensure seamless communication and flawless service.
• Personally host site visits, client lunches/dinners, and property tours to build trust and increase conversion rates.

• Partner with internal departments including Catering, Banquets, Front Office, and Culinary to align on event needs and deliverables.
• Maintain accurate records of client interactions, contracts, and sales activities in CRM systems (e.g., OPERA or Delphi).
• Prepare regular activity reports, booking pace updates, and forecasts as required by the Director of Sales.
• Participate in weekly sales meetings, departmental briefings, and strategy sessions.

• Attend industry events, sales missions, and association meetings (e.g., MPI, HSMAI) to represent the hotel and build market presence.
• Support hotel initiatives and cross‑functional projects as assigned.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.