Spa Sales Associate

Join to apply for the Spa Sales Associate role at Hand & Stone Massage and Facial Spa

Hand and Stone Massage and Facial Spa, located in Old Town Scottsdale, is seeking a Sales Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 550 individually owned and operated locations across the US and Canada, the Hand & Stone brand is a leader in the membership‑based spa services industry.

If you are:

• Passionate about customer service
• Motivated by success
• Interested in Beauty, Health, and Wellness

Then we want to meet you! We can train you on everything you need to know about the spa industry! All you need is excellent customer service, sales skills, and a positive attitude!

What We Offer:

Competitive Compensation - hourly wage PLUS commissions. This position goes beyond answering the phone at the front desk!
Build Your Own Paycheck with our membership sales model!

• Contests – We give a friendly competition! Put your sales and customer service skills to the test!
• Career Growth — You have the potential for rapid promotions, including management roles, based on performance
• Ongoing Training — We are ALWAYS learning and improving.
• Flexible Hours — Part Time and Full Time shifts available!
• Positive and Professional Work Environment — There is no “I” in team! We work together to meet the goals of the spa and have fun, while being professional
• Employee Discounts — Who wouldn’t want discounts on products, services, AND gift cards?

How You Contribute to Success:

• Meet membership sales goals – commission experience helpful but not necessary
• Build client and member relationships to educate on options tailored to their needs
• Detailed knowledge of the menu of services — don’t worry, we’ll train you!
• Excellent customer service to members and guests
• Flexibility and understanding that our business model is open 7 days a week and fills a variety of shifts
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned
• Bring a positive can‑do attitude! At the front desk, you are the first impression of the spa!

Qualifications:

• High School Diploma or Equivalent
• 18 years old or older
• Strong organization and attention to detail
• Team player with the ability to work independently with minimal supervision

I’m applying for employment with an independently owned and operated Hand & Stone franchisee, a separate company and employer from Hand & Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment.

Hand & Stone Franchise Corp. does not accept, review, or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand & Stone franchisee.

What’s in it for you?

• Hourly wage plus commissions and bonuses on membership, product and gift card sales
• Flexible schedules
• Professional and safe work environment
• Matching 401K investment benefit program after 90 days of employment
• Employee discounts
• Employee rewards program/employee referral bonus
• Contests

Job Requirements:

• Knowledge of Zenoti and Microsoft Office applications, and basic accounting principles.
• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest.
• Flexibility to work nights and weekends.