Assistant Retail Store Manager

About the Opportunity:

This role is eligible for base rate + UNCAPPED commission. Enjoy the potential for unlimited earnings based on your performance!

FASHIONPHILE is more than just fashion — we’re revolutionizing the ultra-luxury fashion experience in order to create a sustainable that extends the life cycle of products and makes them more accessible to a diverse customer base. As we strive to become the world's most sought-after brand in luxury re-commerce, we know it's our team members who make it all happen! We value diversity in our people, perspectives, and products.

For us, it's the only way to cultivate the creativity and innovation essential to achieving our mission and supporting our customers. We do this both in-person and through our digital omni-channel experiences. If you're someone who embraces change, is authentic, and wants to make an impact this is the place for you.

• Creating and upholding best in class luxury experience for procuring goods from clients and assisting them with purchasing items.
• Achieving sales goals, conversion expectations, circularity, KPI’s and all service responsibilities.
• Supporting the sales floor coverage and any other call to action customer service duties that may arise.
• Coaching, training and upholding clienteling and outreach responsibilities including follow through on all assigned targeted outreach data list (BOPS, SF Scheduler, Online Geo targeted list). Build a personal repeat business of Fashionphile with client books, outreach and customer retention.
• Attending HR training classes around employee conduct, harassment free workplace, attendance and timekeeping, giving/receiving feedback and corrective actions. Directly supporting managers with employee coaching, development and delivering 1:1 TB’s.
• Recruiting, hiring and training new employees and delegate work in lieu of store manager.

• Minimum of 3 years in a leadership role, working in a fast paced retail environment
• Extensive experience in customer service and sales within the retail sector
• Excellent client service and communication skills
• Demonstrated ability to establish and nurture long-lasting customer relationships.
• Tech savvy with the ability to work with multiple tech devices, google drive and apple products
• Strong attention to detail and self-motivation
• Comfortable with flexible work schedule to meet the needs of the business
• Nice to Have:
  Knowledge of high-end luxury handbags and accessories
• Nice to Have:
  Knowledge of Salesforce

• Medical, Dental and Vision Coverage
• FSA options for Medical, Dependent Care & Commuter Benefits
• Paid Time off, Paid Sick Time, and Paid Holidays
• 401(k) with generous match program
• Free Life Insurance and AD&D
• Long-Term Disability Insurance
• Employee Discount

Full-Time (40 hours a week+) role and all of our employees at this location work a rotating shift Monday-Sunday aligned to Scottsdale Quarter Hours (Monday - Saturday 10:00AM-7:00PM & Sundays 12:00PM-6:00PM). Candidates must be available within these hours for any shift in order to be considered.

This position begins at $18.00/HR - $25.00/HR for all New Hires into FASHIONPHILE's retail Scottsdale, AZ location + UNCAPPED COMMISSION on all sales