Sales Associate II - Scottsdale, AZ
Listed on 2026-01-30
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Retail
Retail Sales, Customer Service Rep
Overview
Coach is a global fashion house founded in New York in 1941. We are seeking Sales Associates to work at our [SHOPPING CENTER NAME] store in [CITY, STATE].
Responsibilities- Deliver renowned and authentic service that creates a Modern Luxury customer experience
- Develop product knowledge skills and remain aware of current collections that are in-store and online; cascade and train information to the broader team
- Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long‑term relationships with existing customers
- Support an environment of teamwork, trust and collaboration with peers, customers and supervisors
- Build credibility and trust as a personal stylist and fashion expert by staying current with market competition, industry, fashion trends and customer shopping behaviors; share with customers as appropriate
- 1-3 year of previous selling experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace
- High school diploma or equivalent; college degree preferred
- Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
- Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor and meet moderate stockroom lifting and store climbing requirements
- Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays
Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company’s 401(k) savings plan and take paid time off for wellness needs and vacations. Eligible employees will also receive discounts on certain products and incentive compensation.
Equal OpportunityCoach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.
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