Key Holder

Position: Free People Key Holder

Join to apply for the Free People Key Holder role at Free People

1 month ago Be among the first 25 applicants

Join to apply for the Free People Key Holder role at Free People

This position is located at 15147 N Scottsdale Rd, Scottsdale, Arizona, 85254 United States

Role Summary

A Key Holder collaborates with the management team in supervision of store operations functions and leading an environment that is engaging and inspiring to the customer and team. This includes driving sales, building awareness of key metrics, and contributing to the development of others.

Role Responsibilities

Brand Experience

• Acts as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP customer
• Creates selling initiatives that enhance the customer experience; empowers the team to drive sales through personalized service, elevated styling, and outfitting recommendations
• Delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications

Leadership + Team Management

• Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks
• Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales
• Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing brand resources

Visual + Business Operations

• Supports the store management team by participating in daily office procedures, execution of operations, and store maintenance
• Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP’s visual and display standards; ensures omni-channel orders are processed timely and accurately
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Communication + Relationships

• Supports an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported
• Stays current and collaborates with the leadership team to respond to communication; contributes to sharing information with the team and actively participates in daily meetings and chat ins
• Displays eagerness to develop new skills while being open and responsive to feedback; enhances environment through displaying optimism, positivity, and proactive problem-solving skills
• Guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression

Role Qualifications

• Love for the FP brand
• Stands out as a leader
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidays
• Eagerness to learn and grow within the organization

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit

Pay Range

Starting from USD $15.07/Hr.Seniority level

• Seniority level
  
  Not Applicable

Employment type

• Employment type
  
  Part-time

Job function

• Job function
  
  General Business, Management, and Customer Service
• Industries Retail, Retail Apparel and Fashion, and Consumer Services

Referrals increase your chances of interviewing at Free People by 2x

Get notified about new Keyholder jobs in Scottsdale, AZ.

Assistant Manager - Scottsdale Fashion Square (NEW STORE)
Client Experience Coordinator (Long-Term Temporary Assignment) - Scottsdale 1

Assistant General Manager - Shiv Supper Club Loro Piana, Store Manager - AZ, Scottsdale Assistant Outlets Manager (Food & Beverage)

Phoenix, AZ $40,000.00-$50,000.00 2 weeks ago

Scottsdale, AZ $60,000.00-$70,000.00 2 weeks ago

Scottsdale, AZ $75,000.00-$90,000.00 3 months ago

New Restaurant Opening - Sexy Roman at the W Hotel - Supervisor AM

Scottsdale, AZ $68,640.00-$79,040.00 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr