CASHIER​/EXPO

Position Overview

The Cashier/Expo is a team member of the Front of House. The Cashier/Expo is responsible and accountable for superior customer satisfaction through positive customer management in greeting, menu guidance, payment process, loyalty benefits, and ensuring that core values are carried out through execution. The Cashierилаи expected to be a role model for the D’Lite company culture, and always exhibit the highest standards in overall guest experience, by delivering the best service, in the cleanest, most friendly and safest dining environment.

• Location:
  
  Scottsdale, AZ
• Employment Type:
  
  Part-Time
• Salary:
  Competitive

• Ensures that customers are professionally and enthusiastically greeted, guided through menu, and processed efficiently with a friendly, positive attitude aligning with company core values
• Superior knowledge of entire menu, ingredients, modifications, allergens, upcharge costs
• Field inside, drive‑thru, and phone orders
• Performs work of other team members as needed
• Operating a Point of Sale system [POS], accurately reconcile daily check‑outs, sales, tips, and credit cards
• Proper cash handling procedures at all times
• Abide lié by policies and procedures for comps, voids, employee food, and customer loyalty program
• Completes position Primary and Secondary Responsibilities as well as Daily Duties at a superior level
• Addresses customer complaints and reports to SL and/or GM
• Performs table touches to ensure order accuracy, food quality, needed refills, and guest satisfaction
• Keeps company passwords and intellectual property confidential
• Demonstrates a positive, helpful attitude as well as presenting professional conduct and appearance at all times
• Use, implementation, and adherence to all company policies, procedures, systems and processes
• Regular and predictable attendance:
  The scheduled working hours for this position range from Sunday – Saturday from 5:30am to 5:30pm and shifts range from 4 to 8 hours in length

• 18+ years of age
• High school graduate
• Prefer prior restaurant experience, it is not required
• Dependable, honest, trustworthy, possesses integrity
• Positive attitude and great personal drive
• Courteous and enthusiastic
• Willingness and ability to learn in a fast‑paced sales environment
• Exceptional communication skills
• Exceptional guest services skills
• Basic math and computer skills
• Prefer proficiency on Aloha POS, it is not required
• Prefer ability to handle multiple projects simultaneously and efficiently
• Successful completion of Team Member Training Program
• Availability to work on weekends
• Reliable transportation

Lifting 1‑10 lbs continuously; 11‑20 lbs frequently; 21‑35 lbs occasionally. Standing continuously; walking frequently; bending frequently; squatting frequently; kneeling rarely. No crawling or . Requires ability to handle weight as described.