Cookie Crew

Cookie Crew – Scottsdale, AZ

As a member of our brand‑new bakery, you are the first face our customers see and the master baker of our fresh, warm cookies. Your day begins with greeting guests, taking accurate orders, ensuring every delivery is fast and correct, and baking our signature cookies to perfection.

• Pay rate up to $15.50/hr
• Flexible part‑time schedules
• Daily pay‑on‑demand
• Paid vacation and sick time off
• Pet insurance for loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing company
• Growth and promotion opportunities
• Fun, exciting team environment
• Employee discount & free cookies with every shift

• Promptly greet guests entering the store and take orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection and a scoop of ice cream
• Ensure fast, warm, correct delivery orders are packaged and sent out
• Handle cash and payments accurately with no shortages or overages
• Clean, sanitize, and maintain the bakery

• At least 6 months of experience in a customer service focused role – preferred
• Personable, genuine, outgoing demeanor
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so many…cookies… later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet‑easy” concept as the brand’s flagship in Philadelphia, Pa.

(where Insomnia Cookies is headquartered), and a rapidly‑growing nationwide shipping and gifting portfolio… Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!