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Customer Service Representative
Job in
Scottsdale, Maricopa County, Arizona, 85261, USA
Listed on 2026-02-01
Listing for:
NVA General Practice
Full Time, Part Time
position Listed on 2026-02-01
Job specializations:
-
Outdoor/Nature/Animal Care
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Overview
Are you an experienced and skilled Customer Service Representative with a positive attitude that genuinely loves people and their pets? Come work with a team that shares your values, appreciates your skill and supports your personal growth! Pinnacle Peak Animal Hospital in North Scottsdale is adding a full or part-time experienced Customer Service Rep to our team. Our hospital is rooted in the community and our clients and team members are like family.
What You Can Expect
- A support team always willing to lend a helping hand
- A welcoming environment where team members can feel safe to ask questions and learn from coworkers and Doctors
- Opportunity to utilize your skill-set to the highest level and perform a wide range of procedures (Cross Training)
- Ability to see a variety of cases virtually guaranteeing no two days are the same
- Growth & development opportunities
- Previous veterinary experience REQUIRED
- Passion for learning & caring for animals
- Team player who is willing to take initiative to jump in and help the team
- Ability to remain composed in stressful and emotional situations
- Ability to work efficiently in a fast-paced environment
- Cornerstone knowledge is a plus (not required)
- Outstanding client service and exceptional patient care
- Effective communication with team members and clients
- Provide extraordinary service to our clients and patients
- Manage incoming calls on a multi-line phone system
- Welcome and assist clients/pets arriving for appointments
- Schedule/confirm outpatient appointments and inpatient procedures
- An understanding of vaccines and preventative protocols
- Most importantly: loving what you do
- Cross Training as a Vet Assistant
- Triage of patients
- Collection and analysis of lab samples
- Diagnostic imaging
- Management and nursing care of hospitalized pets
- Administration of enteral and parenteral medications
Job Types: Part-time, Full-time
Pay: $17.00 - $20.00 per hour
Full Time Benefits- 401(k)
- Medical/Dental/Vision insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Paid time off
- Professional development assistance
- Up to a 10+ hour shift
- Monday to Friday
- Rotating Saturdays as needed
- Bonus opportunities
- North Scottsdale, AZ 85255:
Reliably commute or planning to relocate before starting work (Required)
- Are there any shifts Monday - Saturday (AM or PM) that you would not be able to work?
- Hourly compensation is dependent on level of veterinary knowledge, skillset and prior experience within an animal hospital, what is your desired starting hourly wage?
- Veterinary: 1 year (Required)
Work Location:
In person
Hiring Manager:
Dobrovolny, Vicki
Please submit a cover letter with your resume attn. Vicki.
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