Communications Manager

Experience Scottsdale is seeking a driven, detail-oriented and highly collaborative Communications Manager to join our fast-paced, high-performing communications team. This role plays a pivotal part in telling Scottsdales story to media and content creators around the world. The ideal candidate is an experienced communicator who thrives in a small-team environment—someone who is equally comfortable providing leadership to junior staff, owning projects and problem-solving independently, and taking strategic direction from senior leadership.

As a key representative of the organization, the Communications Manager serves as a primary spokesperson and day-to-day media contact, fosters relationships with journalists and content creators, and helps implement a robust communications strategy that generates local, national and international publicity for Scottsdale.

This role is hands‑on, highly visible, and deeply involved in bringing Scottsdales destination experiences to life for media. It requires initiative, professionalism, creativity, and the ability to balance many projects at once.

The Communications Manager, under general supervision of the Vice President of Communications, works with the Communications Assistant, Communications Coordinator, Director of Communications, and Vice President of Communications.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Communications Strategy & Execution: Contribute to the creation and execution of the departments communications plan and digital strategy – earned and paid. Partner with the marketing department to help steer and complement their campaigns and efforts, including working with broadcast opportunities and content creators. Negotiate deliverables, plan visits and monitor results, to see paid partnerships through from start to finish.
• Leadership & Management: Provide day‑to‑day leadership, guidance, and mentorship to the Communications Coordinator, supporting their professional development and ensuring high-quality execution of department initiatives. Balance hands‑on responsibilities with oversight, acting as both a contributor and a manager within a small, collaborative team. Ensure alignment with senior leadership and contribute to strategic decision‑making. Manage Experience Scottsdales golf PR and marketing agency. Manage select team programs and projects and play a key role in the departments largest events.
• Media Relations: Represent Experience Scottsdale confidently in client‑facing and media‑facing interactions, serving as a primary spokesperson and relationship manager for key partners. Serve as a primary day‑to‑day media contact responding to journalist and influencer inquiries. Identify potential publicity and media opportunities within target domestic and international markets and proactively pitch key media outlets as well as bloggers and social media influencers.
  
  Support broadcast or other video shoots. Form and foster media relationships for Scottsdale as a leading destination brand.
• Media Missions, Trade Shows & Events: Plan, execute and participate in select media missions in key North American markets for in‑person pitch meetings. Represent Scottsdale at select trade shows and events, including vetting and securing media appointments and providing timely follow‑up.
• Writing & Pitching: Collaborate with the Communications Coordinator to draft, edit and send high‑impact media pitches and select press releases. Brainstorm creative story ideas and proactively pitch key media, as well as respond to incoming queries to position Scottsdale prominently within consumer, lifestyle and travel media.
• Individual & Group Press Trips: Lead the coordination and execution of select individual and group press trips, including pitching, itinerary development, and on‑site activities meeting journalists as an official spokesperson for the organization.
• Database Administration/Reporting: Manage the monthly and quarterly reporting processes including ensuring clip entry is on schedule, pulling accurate department reports, crafting reports, and recording metrics without errors. Oversee and…