Business Office Manager

Overview

At MBK Senior Living, we're committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!

Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you’ll find it here at MBK Senior Living—and a whole lot more!

When You Join The MBK Senior Living Team, you'll enjoy:

• Impacting lives and building lasting relationships
• Executing exceptional signature programs in dining, fitness, wellness, and care
• A supportive community team that encourages personal and professional growth and celebrates your success

A fun-filled, energetic environment that's centered in hospitality and high-quality service

Job Description:

Business Office Manager – McDowell Village community

Shift: Monday through Friday (7:30 AM - 4:30 PM)

The Business Office Manager oversees and administers the community accounting systems and human resource functions, confidentially and in accordance with policies, procedures, and current federal, state and local standards, guidelines and regulations, while demonstrating the Principles and Core Values that MBK embraces.

(Include % of time for each responsibility)

• Perform, administer, and oversee the community accounting functions including accounts receivable/collections, accounts payable, and management reports (40%)
• Accounts receivable duties include preparing and sending resident billing statements, tracking daily census, making bank deposits, updating changes per addendums, processing refunds or credits, etc.
• Accounts payable and receivable duties include ensuring accounts are up to date, paying outside vendors timely, and related activities.
• Facilitate collections and coordinate resident move-in, move-out, and transfer documentation.
• Work with Corporate to ensure all aspects of resident billing, payment, rent, increases, and related charges are submitted timely and per standard.
• Perform Human Resources and Payroll duties (30%) including posting job openings, coordinating interviews, background and reference checks, employee files, and leave occurrences (FMLA, etc.).
• Coordinate all payroll functions, including generating payroll reports for department heads and confirming hours worked with supervisors, transmitting payroll information timely, and tracking variances.
• Manage employee benefit programs including communication of plan details and eligibility, ensuring timely enrollments and terminations, and deductions recoupment.
• Maintain all employee files, base wages, tax withholding, wage rate, and merit increases as indicated.
• Maintain and update resident, personal, and insurance files as indicated.
• Manage, plan, develop, organize, schedule, evaluate and direct the front desk department in accordance with community policies and procedures (20%).
• Hire, train, supervise and manage the work performance of the front desk team members.
• Coordinate and work closely with the Executive Director, Department Heads and Corporate Office on community issues (10%) regarding legal issues, worker compensation claims, and related matters; ensure OSHA binder is maintained.

• Perform other duties or special projects as assigned by the Executive Director.
• Order and maintain office supply inventory.
• Display tact and friendliness with residents, team members, and visitors.
• Promote teamwork and MBK core values.
• Attend morning staff meetings.

• Concierge = ranges from 1 to 6 employees, average = 4 employees.

• High school diploma or GED
• Background clearances as required by government regulations
• Health screening and negative TB test results within the specified timeframe
• Solid PC skills and familiarity with Microsoft Office Suite (Word, Excel, Outlook, Email) and office equipment
• Ability to perform mathematical calculations for financial responsibilities,…