Operations Manager

Job Responsibilities

• Lead and oversee day‑to‑day operations at HEARTFIRE headquarters (Scottsdale, AZ)
• Command all mission trip participant logistics – including all participant milestones (documentation, funding, meetings and task creation & reminders, etc)
• Encourage and promote creativity & innovation
• Identify areas needing enhanced productivity and create strategies and systems to improve outcomes
• Instill an atmosphere of nurturing and growth among all staff and volunteers
• Employ metrics and interpret data to track and enhance productivity
• Inquiry response gatekeeping
• Inventory management
• Develop a workplace environment that prioritizes and fosters excellent communication
• Professionally represent HEARTFIRE at community events
• Demonstrate competency in human resource issues and be known for gentleness, fairness, and God‑honoring decision‑making
• Have an interest in learning how to plan and participate in several HEARTFIRE international medical and humanitarian mission trips each year
• Mail and fulfillment
• Maintenance of the physical space – including design & decor, cleaning, and repairs
• Command HEARTFIRE’s Volunteer force (“Fires”)
• Command HEARTFIRE’s Prayer Force

• Minimum three (3) years of Operations or progressively responsible Administrative experience
• Highly organized and efficient
• Excels at both detail and big‑picture work
• Self‑management: takes initiative and acts with available information without waiting for direction; accepts responsibility for gathering information, taking action, and results
• Gifted at creating/enhancing work‑place culture
• Experience working as part of a collaborative team – including staff and board members
• Over‑communicator demonstrating outstanding communication skills – both oral and written
• An intimate and growing relationship with Jesus Christ
• A love of global and domestic Christian missions and the Great Commission
• Looking to do more for the Kingdom with their giftedness

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