Operations Team Accountability Supervisor

Overview

Life Tree Inc. is a fresh and exciting place to work! We are a progressive company that is committed to human development and promoting the independence of each person we provide service to, facilitating their individual choice to enable them to live their preferred lifestyle, whilst offering support to their families and loved ones. We are passionate about improving the quality of life of those we serve while providing respect and dignity to all we work with.

• Oversee daily operations and administrative workflows to ensure smooth and efficient processes
• Manage and hold accountable onboarding and admin staff to deadlines, quality standards, and company policies
• Address and correct unproductive behaviors, including excessive chit-chat or distractions
• Provide hands-on support to resolve operational issues and streamline processes
• Coordinate scheduling, workload distribution, and performance tracking for the team
• Serve as the primary escalation point for operational challenges and facilitate timely resolution
• Coach and mentor team members to enhance individual and group performance
• Collaborate with HR leadership to align operations with organizational priorities
• Identify, recommend, and implement process improvements to boost efficiency and effectiveness
• The candidate in this role will need to be able to work in-person at our Scottsdale office, Monday to Friday, starting in the morning to around 7pm daily.

• Proven experience supervising or managing teams with operational responsibilities, preferably in HR, onboarding, or administrative functions
• Strong ability to enforce accountability and manage employee behavior firmly and fairly
• Excellent communication, organizational, and problem-solving skills
• Results-oriented with a hands-on, proactive leadership style
• Comfortable using HRIS, onboarding software, and operational productivity tools
• Mature, professional demeanor with the ability to lead by example

• Lead critical operations and administrative functions with direct impact on company success
• Work in a professional, mission-driven environment
• Opportunities for growth and development
• Work daily to improve the life of others