Operations & Sales Analyst; OSA

This role is onsite in Scottsdale, AZ

The Operations and Sales Analyst (OSA) plays a critical role in driving business efficiency and revenue performance by transforming data into actionable insights. This role partners cross-functionally across Sales, Marketing, Clinical Services, Laboratory Operations, Pathology Operations, Procurement, and Finance to forecast performance, analyze trends, and support strategic and operational decision‑making.

The OSA is responsible for the end-to-end management of data content, collection, validation, visualization, forecasting, and reporting. This includes developing dashboards and analytical tools that support leadership decision‑making, ensuring data integrity, and translating insights into clear, practical recommendations that improve workflows, scalability and sustainable growth.

• Collect, analyze, and interpret commercial and operational data using appropriate analytical and statistical techniques.
• Identify trends, risks, and opportunities; define and monitor key performance indicators (KPIs) to measure performance
• Develop and maintain interactive dashboards, reports, and visualizations to support recurring and ad hoc business decisions across operations.
• Translate complex datasets into clear, actionable insights for executive and cross‑functional stakeholders.
• Present findings and recommendations to leadership teams.

• Partner with IT and other cross‑functional stakeholders to recommend and support system, process and reporting enhancements
• Conduct data validation and peer reviews to ensure accuracy, completeness, and consistency across all analytics outputs
• Collaborate with leadership to develop sales forecasts and procurement forecasts
• Support sales compensation planning and broader commercial and operational strategic planning initiatives
• Provide data‑driven recommendations to sales, marketing, clinical services, and operations leadership

• Partner with Sales, Marketing, Clinical Services, Finance, Operations, Quality, Procurement, and process engineering teams
• Translate business questions into structured analytical plans and convert insights into operational execution
• Collaborate with IT and other stakeholders to evaluate, implement, and optimize commercial and operations technology stack and analytics workflows in support of business goals

• Track and analyze operational KPIs to assess performance and evaluate the effectiveness of implemented initiatives
• Track and monitor marketing‑generated leads, qualified leads, and attribution to evaluate campaign effectiveness

• 5-7 years of experience in data analysis, business intelligence, lab operations analytics, sales operations, commercial analytics or a similar role
• Proficiency with analytical and reporting tools such as Tableau, One Model, advanced Excel (pivot tables, macros), SQL, SQL Server Management Studio (SSMS), R, Python, or similar platforms.
• Experience defining, structuring, and documenting data for diverse audiences
• Ability to translate business needs into meaningful, actionable data solutions

• Familiarity with core business functions and workflows, including customer lifecycle, laboratory processes, and go‑to‑market operations
• Strong analytical, problem‑solving, critical thinking, and statistical modeling skills
• Excellent communication, presentation, and stakeholder management abilities
• Demonstrates adaptability, welcomes feedback, and remains comfortable working in an environment that requires rapid iteration.
• Collaborative mindset with the ability to work effectively across cross‑functional teams
• Proven ability to manage multiple priorities in a fast‑paced environment
• High attention to detail, strong organizational skills, and comfort working in a regulated and evolving environment
• Demonstrated commitment to confidentiality and responsible data stewardship
• Experience working with CRM systems (Salesforce or similar)

Bachelor’s degree in Business Analytics, Statistics, Mathematics,…