Sr Solution Architect

Sr Solution Architect page is loaded## Sr Solution Architect locations:
Bangalore time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
February 27, 2026 (1 day left to apply) job requisition :
260477

Scope:

Position is focused on supporting various Blue Yonder Planning solutions in Demand/Fulfillment/Supply Planning space across Retail and Manufacturing verticals.  Needs to work with cross functional teams including Product Development, Consulting and Support services.  Provides technical and non-technical support during the Steady state period. Provides primary user support and verifies that the system provides the required business functions and maintains data integrity.

Our current technical environment:

Software:
Blue Yonder Demand, Blue Yonder Fulfillment, Blue Yonder ESP, Blue Yonder Inventory Optimization  Cloud Architecture: MS Azure   Frameworks/Others: PL/SQL, RDBMS

What you’ll do:

Understand the implemented solution/ products  Analyze the issues, identify Root cause and find the permanent solution to any problem  Adheres to SLA based on the severity of the customer cases.  Complete the product certification courses assigned.  Document the learning and building the knowledge content  Provide early visibility and mitigation to technical challenges through the journey.  Confidently represents product and portfolio, including vision and functional and technical roadmaps, within the company and, when necessary, to strategic customers  Should be one of the key stakeholders during Solution design phase and understand the scope for the specific solution/process flow for the designated customer  Should collaborate with Solution/Technical architect(s) to stabilize the system  Enhance/Change the design based on new business requirements by the customer  Single Point of contact for all customer requests for the designated solution  Manage/Support new roll outs/deployments and handle change requests/enhancements  To improve various KPIs for the customer

What we are looking for:

Bachelor’s degree minimum 9 to 14 years of experience in Product Support / Implementation support.  Skill set and availability requirements as per the organization's needs  Hands on experience in implementing / supporting Demand & Fulfillment products for multiple customers.  Strong analytical/problem solving skills, ability to provide alternatives, root cause analysis, testing skills and ability to make thoughtful proposals are also among the skills required  Deep understanding of Customer business and processes  Worked on other Supply Chain Planning software like SAP-IBP/ APO, o9, Kinaxis, Relex  Knowledge in performance tuning techniques is added advantage.  

Understanding and experience with the technical requirements for the product line assigned.  Understanding of various technical platforms and infrastructures.  Understands Blue Yonder's product suite so as to convey relationships and touch-points to the customer.  Works with appropriate parties
** Our Values
** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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