Help Desk Technican

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Compri Consulting, is seeking the following. Apply via Dice today!

Compri Consulting is seeking Helpdesk Technicians for a 5+ month contract for a domain migration project. Role will mostly be remote but candidates must be local and able to come onsite for occasional user support needs.

• Migrating Mac and PC laptops between AD domains
• Perform backups of user data
• Setup and maintain end-user devices including workstations, peripherals, etc. to support business growth and initiatives.
• Configure wireless networking, printing, mapping network drives and other common connectivity configurations
• Set-up AD accounts in Azure Entra
  
  ID, including MFA
• Providing excellent customer service to our users

• Ability to follow defined processes and instructions
• Strong background in end user computing to include support of endpoint infrastructure and peripherals.
• 1 or more years of relevant experience with setup, configuration, troubleshooting of Windows and MacOS desktop/laptop hardware and software.
• Must have strong analytical, problem-solving and time management skills.
• Excellent written and verbal communication skills.
• Knowledge of diagnostic and troubleshooting procedures and tools.