Peoplesoft Analyst

Overview

Location: 10005 E Osborn Rd Scottsdale AZ 85256
Duration: 12 Months
Note:
This is an onsite role.

Production Support:

• Provides day-to-day functional support to end-users and supports People Soft production problem resolution and enhancement requests including evaluation of the current As-Is functionality and guidance towards the future To Be processes of the software implementation.
• Takes ownership of functional issues by identifying underlying problems, analyzing potential solutions and implementing system resolutions including workarounds.
• Performs the functional analysis for production support activities.
• Applies and enforces department change control policies & procedures.
• Develops Functional Design Documents and works with technical resources to develop system enhancements or resolutions to system issues.
• Owns the testing processes including development of test plans, test cases, scenarios and results documentation.
• Coordinates with other IT departments on integrated system support.
• Provides finished work on-time and with consistent high quality.
• Ensures resolution data is collected, compiled and archived in a complete and useable manner by other team members.
• Works with division supervisors to improve operational policies, continuously practices procedures and methodologies.
• Works closely with the Customer departments.

• Works with end users to define, develop and assist with the development of reports and interfaces requiring People Soft data.
• Requires an understanding of People Soft data and how it can be used to solve business user needs.
• Develop People Tool Queries as needed for end users.
• Creates mock-ups and development of NVision SSRS and SQR reports.

• Critically evaluates information gathered from multiple sources.
• Reconciles conflicts, decomposes high-level information into details and packages specific details into executive-level summaries.
• Translates findings into reports, recommendations or alternatives that identify probable causes and possible solutions to business inquiries and/or technical issues.

• Contributes to the implementation and upgrade processes so they will positively impact the Tribal Government and provide future services that will be best utilized for the benefit of the Community.
• Evaluates and improves the effectiveness of new PS modules configuration testing and implementation utilizing PS and industry benchmarks.
• Develops tests and documents regression tests for patch bundle and major upgrade tasks.
• Develops and provides training and documentation to support the Tribal Government on use of existing and new modules or functionalities as implemented.
• Develops and supports key reports and queries. Provides training on usage of those reports and queries.
• Implements Best Business Practices for all associated business systems and develops the business system framework to tailor the system design in order to accommodate Tribal Government needs.
• Makes business system recommendations regarding Time & Labor configurations and customizations.

• Impact on recurring custom reprogramming costs for future routine software upgrades
• Impact on other modules of the PS systems
• Customer (end-user) usability
• Flexibility and responsiveness to potential organizational changes
• Anticipation of potential business rule changes
• Sensitivity to Community and Tribal Government culture
• Communicates the projects goals, objectives, challenges and accomplishments effectively to management, peers and end-users.
• Completes all project phases by assigned deadlines.
• Participates in the Change Management and Communication Programs.
• Works with Consultant Analysts and Developers as required for implementation and upgrade configuration and customization testing.
• Develops user documentation detailing PS configuration and customization performed by the application development staff. Develops and reviews user documentation of business system rules, process sequences and guidelines.
• Works with consultant analysts and developers to develop and utilize a PS test environment used for implementation configuration and customization testing.
• Interacts effectively with Timekeepers, IT staff, independent Consultants, project Liaisons, Project Oversight Committee, PS technical and functional staff and Tribal Government employees.
• Leverages strong technical skills coupled with business intelligence and a deep understanding of customers needs so they can be transformed into application and operational requirements.
• Acts as an interface between business units, technology teams and support teams.
• Develops requirements traceability to test cases.

• Communicates professionally and works effectively with multiple levels within the Government.

• Assists and instructs end-users with training as required for production enhancement and upgrade support.
• Activities include, but are not limited to, developing training plans, creating training materials and…