Systems Administrator

Systems Administrator

DOXA is an award‑winning specialty insurance platform that acquires and develops niche‑market insurance program administrators, underwriting companies, and distribution partners including MGAs, MGUs, brokers, and direct‑to‑consumer operators. We provide centralized sales, marketing, underwriting, and operational support that helps our companies unlock their full growth potential.

With hundreds of custom specialty insurance programs and partnerships and more than 20 000 agent and broker relationships nationwide, DOXA’s rapid growth is reaching new heights. Our rapid evolution means we can deliver on something most companies just talk about: building a workplace where talented professionals are drawn to the impact they can make. We offer competitive benefits and compensation, but what really differentiates us is our culture empowerment and commitment to innovation in the specialty insurance space.

DOXA’s compensation package includes vacation and sick compensation, health, dental, vision, life, and long‑term disability insurance, and a matching 401(k) plan.

DOXA Insurance Holdings offers a dynamic work environment and a collaborative culture. This is a hybrid position based in our Scottsdale location.

• Deploy, upgrade and maintain DOXA’s workstations, servers and peripheral systems, including mobile devices, LAN infrastructure, data security and software integration.
• Support, troubleshoot and implement hardware and software.
• Work within Active Directory to set up user accounts and configure email accounts.
• Troubleshoot and administer databases, and support and troubleshoot issues with servers.
• Install and configure desktop software and operating systems.
• Configure virtual user environments.
• Troubleshoot help requests and work orders as they arrive; answer all trouble calls, emails and Teams requests.
• Enter work orders into tracking software.
• Write, revise, edit and proofread new and existing product documentation and provide documentation on installation procedures and configurations.
• Respond to change requests and/or bug fixes in a timely manner as prioritized by management.
• Plan and implement security solutions to prevent internal and external threats.
• Maintain and monitor vCenter; oversee all VDI’s to ensure they are current with VMware Tools Version, monitor server status and troubleshoot VDI access issues.
• Participate in on‑call rotation and off‑hours support with the Service Center staff as needed.
• Perform other miscellaneous functions and special projects as assigned.

• Associate's/Bachelor’s degree or equivalent experience.
• MCSE certification or current equivalent desired.
• VMware certification desired.

• Insurance industry experience preferred.
• Minimum two years of experience in managing Windows servers and workstations in an Active Directory network environment.

• Microsoft Windows server and workstation, Active Directory.
• Microsoft server technology (Exchange, SharePoint, M365, and Azure) a plus.

• Intermediate proficiency in MS Office.

10% domestic travel required.

Regular office schedule plus on‑call, weekend work.

65 000‑80 000

Entry level

Full‑time

Information Technology

Insurance