Product Engagement Analyst

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Are you an experienced IT professional who thrives at the intersection of people, process, and technology? Join our dynamic software development team as a Product Engagement Analyst and play a key role in turning ideas into impactful digital solutions. In this role you’ll partner closely with developers and stakeholders across a wide range of departments to uncover business needs, streamline processes, and design intuitive user experiences.

From leading business requirements gathering and process improvement to creating UI prototypes that bring concepts to life, you’ll be the critical bridge between our customers and the software we build.

The SRPMIC is a sovereign tribe located in the metropolitan Phoenix area. Bounded by the cities of Scottsdale, Tempe, Mesa, and Fountain Hills, the Community serves over tribal members and all persons conducting business over approximately 96 square miles of residential, agricultural, and commercial lands as a full‑service government entity. The Community also operates tribal enterprises in diverse industries.

The SRPMIC’s Information Technology department (IT) is seeking an experienced Product Engagement Analyst who can translate customer needs into impactful software solutions. You’ll work directly with customers to understand their goals and clearly communicate requirements to our software development team.

• Lead business ‘requirements gathering’ and process improvement initiatives.
• Create UI prototypes that bring concepts to life and ensure user‑friendly design.
• Support the product lifecycle from concept through delivery, contributing to testing, training, and user adoption.
• Collaborate with engineering and support teams to align technical expectations with customer satisfaction goals.
• Apply hands‑on experience in business process analysis, requirements gathering, manual and automated testing, UI prototyping, storytelling, and change management.

Experience working with Angular development teams is highly desirable, and familiarity with automated testing tools such as Playwright, Cypress, and Postman is a plus.

• Bachelor’s degree in computer science, software engineering, or a related IT discipline.
• Three (3) years of experience creating requirements, user interface prototypes, and test cases within a custom software development discipline.
• Three (3) years leading user acceptance testing, end‑user training, and managing the change process for developed software solutions.

• Value‑driven and diverse culture
• Competitive salary
• Comprehensive employee benefit program
• 15 paid holidays
• Paid sick and annual leave
• 401(k) retirement plan with 5% employer contribution and up to a 3% employer match
• Voted one of the Valley’s healthiest employers for 14 consecutive years

• Submit an online application by 1/14/2026. No applications will be accepted after the deadline.

• May be required to work beyond normal hours, including nights, weekends, and holidays.
• All applicants will be subject to pre‑employment drug testing and a comprehensive background/fingerprint check.
• Employees providing services at a campus with children must comply with the Community Code of Ordinances, Chapter 11, Minors Article X, which requires random drug testing and a background check every five years.

SRPMIC is an Equal Opportunity /Affirmative Action Employer. Preference will be given to qualified Community Members, Veterans, Community Member Spouses, and Native Americans. To obtain preference, applicants must provide the required documentation (e.g., Tribal , DD‑214, marriage license). Documentation must be received by the position closing date. The IHS/BIA Form‑4432 is not accepted.

Employment Type: Full‑Time
Experience: 3+ years
Vacancy: 1
Yearly Salary: 106183 - 148660