Senior Systems Administrator

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At Will Scot, our team of nearly 5000+ people makes our company a Great Place to Work® and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve.

Learn more about Will Scot and who we are, here.

As North America’s leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative flexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More.

A direct report to the Director of IT Operations, the IT Senior Systems Administrator position provides technical support and maintenance of infrastructure hardware and software; system monitoring and escalation; problem determination and resolution. This position requires a wide range of desktop and infrastructure knowledge, including but not limited to computer hardware, mobile devices, networking, printers, security, software, storage, and telecommunications.

• Implementation, monitoring, maintenance, and decommissioning of infrastructure components such as:
  Network, Security, Servers (Windows/Unix), Software, Storage, Telecommunications. Development, testing, and lifecycle management of end‑user workstations and infrastructure servers, using SCCM to manage OS images, software updates/patching, and hardware asset management.
• Provide management and support of MS O365 and Active Directory. Provide backup, Group Policy, data recovery, and security management. Assist with mobile device management.
• May participate in 24/7 on call as needed. Provide exemplary C‑Suite and executive direct support; can include off site and after hour support based on their needs. Provide change management facilitation, documentation and communication as well as identification and remediation of underlying infrastructure issues and problems.
• Participation in SOX and license/software/hardware management activities. Provide Tier 3 support for the Service Desk team to identify, diagnose, and resolve user and system issues. Participation in cross‑functional activities including the creation and monitoring of operational metrics.
• Assist in the creation of user training material, and presentation during user training classes when required. Create documentation and implementation of IT policies and procedures. Lead infrastructure projects such as system upgrades, migrations, and deployments. Evaluate and recommend new technologies.
• Additional Duties and Functions as assigned

Required

Education and Experience:

Bachelor’s Degree in Computer Science or related field or an equivalent combination of education and experience. Relevant industry certifications preferred, including ITIL.

Minimum of 7 years of related experience supporting an MS Windows environment.

• Active Directory management.
• The MS O365 suite of tools.
• Scripting and automation with Power Shell.
• SCCM or other software management tool implementation, deployment, and management.
• Backup software and processes.
• Printer management.
• Mobile device management technology such as Intune.
• PRTG and other network monitoring tools.
• Telecommunication tools such as Zoom.

Proven ability to provide high level support and management of technology platforms.

Ability to handle multiple projects/tasks at same time with sense of urgency, ability to prioritize and self‑manage tasks.

Strong verbal, written and interpersonal communication skills.

Excellent and proactive customer service and organizational skills.

Ability to work in a variety of work environments from professional office environment to branch environment to customer construction sites is required.…