IT Project Manager

IT Project Manager 2 – Choice Hotels International

Join to apply for the IT Project Manager 2 role at Choice Hotels International
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This role is not eligible for sponsorship and is a four‑day hybrid position at our North Scottsdale office.

Choice Hotels has an exciting new opportunity as our Project Manager 2 in the Sky Touch Technology division
. Sky Touch Technology is an independently operated division of Choice Hotels that provides the most widely used cloud-based (SaaS) hotel property management system. As a key member of the division, you will be accountable for the end-to-end delivery of complex software engineering initiatives, partnering with Engineering, Product, Architecture, and Infrastructure teams to turn plans into shipped solutions. The role is designed for a project manager who takes ownership of delivery outcomes, brings clarity to complexity, and drives work from early planning through production release.

• Own delivery of multiple concurrent software engineering projects, balancing scope, schedule, risk, and dependencies to meet delivery commitments.
• Develop and maintain integrated project plans, schedules, risk registers, and dependency maps.
• Drive execution across engineering and cross‑functional teams, resolving issues and trade‑offs to meet delivery commitments.
• Proactively identify, manage, and elevate risks, issues, and cross‑team dependencies.
• Hold teams accountable to scope, schedule, and quality commitments while partnering effectively with engineering leadership.
• Coordinate delivery across Product, Engineering, Architecture, Infrastructure, and external vendors.
• Provide clear, data‑driven project status reporting to senior leadership and stakeholders, highlighting risks, dependencies, and delivery health.
• Use delivery tooling (e.g., Jira, Confluence, Smartsheet) to provide actionable visibility into project health, risks, and progress.
• Leverage automation and emerging AI‑enabled tools to improve planning, forecasting, and delivery visibility.
• Continuously improve delivery practices, reporting standards, and execution processes.
• Apply flow‑based delivery metrics to manage work in progress, identify bottlenecks, and improve predictability across software initiatives.

• Bachelor’s degree in a related field required or equivalent experience.
• PMP Certification required.
• 3–5 years of project management experience delivering software engineering projects.
• Demonstrated experience managing SDLC‑driven initiatives with multiple interdependent work streams.
• Strong command of project management fundamentals, including scope, schedule, cost, risk, and quality management.
• Advanced experience using Atlassian tools (Jira and Confluence) for delivery tracking, reporting, and execution transparency.
• Experience using Smartsheet or similar tools for integrated project planning and cross‑team dependency tracking (preferred).
• Experience delivering SaaS or cloud‑based software products (preferred).
• Experience applying AI‑enabled tools or automation to improve project planning, execution, or reporting (preferred).
• Strong written and verbal communication skills, including executive‑level reporting.
• Ensures Accountability – holds self and others accountable for meeting commitments, follows through on delivery expectations, and takes ownership of outcomes.
• Drives Results – consistently achieves delivery results, persists through obstacles, and pushes self and others to meet commitments under pressure.
• Nimble Learning – learns quickly in new situations, adapts to changing delivery needs, and applies new tools and approaches to improve outcomes.
• Experience using flow‑based metrics and forecasting techniques (e.g., cycle time, throughput, WIP, aging work in progress) to manage delivery and predict outcomes.
• Use probabilistic forecasting (e.g., Monte Carlo simulations) to support delivery planning and stakeholder communication.

This is an individual contributor role that will report to the Manager of Agile Practice. You will have 7 peer teammates and collaborate with cross‑functional departments on a regular basis.

• Competitive…