Software Engineer, IT Support

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This range is provided by Cardone Ventures. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr - $/yr

The Software Engineer is a dedicated technical resource responsible for the ongoing development, maintenance, and scaling of Cardone Ventures’ internal Jarvis platform. This role partners closely with Product, Sales (including Events/Concierge), and cross‑functional stakeholders to transform business requirements into stable, scalable software solutions that drive revenue growth and operational efficiency.

• Jarvis is stable, performant, and available for Sales, Events, Concierge, and other internal teams during critical operating windows.
• New Jarvis features and improvements are delivered on time and aligned with business priorities set by Product and Sales leadership.
• On‑premise issues, integrations, and environment needs for Jarvis are handled quickly with minimal disruption to the business.
• Product team are freed up to refocus on strategic product work (including Roofing/CEM/Sales tools), rather than being blocked by day‑to‑day engineering tasks.
• The Jarvis platform scales to support new programs, events, and client‑facing initiatives without major rework or downtime.

• Understand the Jarvis architecture, codebase, and deployment workflows, and build strong working relationships with key stakeholders.
• Take ownership of small bug fixes and low‑risk enhancements to demonstrate reliability and code quality.
• Independently own end‑to‑end delivery of Jarvis features, from technical design through deployment.
• Improve operational reliability of Jarvis by implementing better monitoring, logging, and alerting for production and on‑premise environments.
• Lead technical implementation of key Jarvis roadmap initiatives that support events, concierge services, and sales processes.
• Establish standards and processes for Jarvis development, testing, release management, and on‑premise support, enabling Product to reengage fully on roofing‑related and other strategic projects.

• Technical Proficiency:
  Demonstrated experience building and maintaining production software applications (web, backend, or full‑stack). Comfortable with modern programming languages, frameworks, and tools.
• Problem Solving:
  Strong analytical and debugging skills; able to quickly assess complex issues, identify root causes, and implement effective solutions.
• Ownership & Accountability:
  Takes full responsibility for outcomes, follows through on commitments, and delivers consistently without heavy supervision.
• Business Alignment:
  Able to understand business objectives, revenue drivers, and operational realities, and translate them into technical priorities for Jarvis.
• Collaboration & Communication:
  Excellent communication skills; able to work closely with non‑technical stakeholders, explain trade‑offs, and set clear expectations.

• Bachelor’s degree in Computer Science, Software Engineering, or related field; or equivalent professional experience.
• 1–2+ years of professional software engineering experience building and maintaining production applications (internal tools or business‑critical systems preferred).

Physical requirements:

Prolonged periods of sitting at a desk and working on a computer.

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Cardone Ventures recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.

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