Product Engagement Analyst

Are you an experienced IT professional who thrives at the intersection of people, process, and technology? Join our dynamic software development team as a Product Engagement Analyst and play a key role in turning ideas into impactful digital solutions. In this role, you’ll partner closely with developers and stakeholders across a wide range of departments to uncover business needs, streamline processes, and design intuitive user experiences.

From leading business requirements gathering and process improvement to creating UI prototypes that bring concepts to life, you’ll be the critical bridge between our customers and the software we build. This opportunity is perfect for a seasoned IT professional who enjoys collaborating side‑by-side with custom development teams, influencing product direction, and delivering creative, innovative solutions that make a real difference.

The SRPMIC is a sovereign tribe located in the metropolitan Phoenix area. Bounded by the cities of Scottsdale, Tempe, Mesa and Fountain Hills, the Community serves over tribal members, and all persons conducting business over approximately 96 square mile area of residential, agricultural and commercial lands, as a full-service government entity. The Community also operates tribal enterprises in diverse industries.

The SRPMIC’s Information Technology department (IT) is seeking an experienced Product Engagement Analyst who can translate customer needs into impactful software solutions. You’ll work directly with customers to understand their goals and clearly communicate requirements to our software development team.

You’ll play a key role in customer success, supporting solutions from concept through delivery by contributing to testing, training, and user adoption. Reporting to the IT Assistant Director (EA, Dev & Cyber), you’ll assist with planning and execution across the product lifecycle, with a strong focus on gathering and refining product and customer requirements.

Working closely with engineering and support teams, you’ll help ensure solutions meet both technical expectations and customer satisfaction goals. The ideal candidate brings hands‑on experience in business process analysis and requirements gathering for custom‑developed software, along with skills in manual and automated testing, UI prototyping and storytelling, and change management. Experience working with Angular development teams is highly desirable, and familiarity with automated testing tools such as Playwright, Cypress, and Postman is a plus.

• Bachelor’s degree in computer science, software engineering or related IT discipline
• Three (3) years’ experience creating requirements, user interface prototypes and test cases within a custom software development discipline.
• Three (3) years’ leading user acceptance testing, end user training and managing the change process for developed software solutions.

• Value driven and diverse culture
• Competitive salary
• Comprehensive employee benefit program
• 15 paid holidays
• Paid sick and annual leave
• 401(k) retirement plan with 5% employer contribution, and up to a 3% employer match
• Voted one of the Valley’s healthiest employers 14 years in a row

• Apply at
• To review the full job description, please submit your request to (Use the "Apply for this Job" box below).
• Complete the online application no later than 1/14/2026. No applications will be accepted after the deadline.

May be required to work beyond normal work hours including nights, weekends and holidays. All applicants applying for jobs will be subject to Pre‑Employment Drug Test and extensive Fingerprint and Background Check. In addition, all employees providing services to a campus with children will be subject to the “Community Code of Ordinances”, Chapter 11 “Minors”, Article X. “Investigation of Persons Working with Children” random drug testing and completion of a background check every five (5) years.

Prior to hire as an employee, applicants will be subject to drug and alcohol testing. Will be required to pass a pre‑employment background/fingerprint check.

SRPMIC is an Equal…