Technology Coordinator
Listed on 2025-12-31
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IT/Tech
IT Support, HelpDesk/Support
BASIS Scottsdale Primary - West Campus IT Coordinator
Starting ASAP! The Technology Coordinator’s primary role is to provide help desk operations and ensure that end users receive appropriate assistance for all technology needs.
Primary Responsibilities- Serves as a help desk tier 1 and 2 engineer to support desktops, laptops, tablets and smartphones
- Imaging computers utilizing PXE boot
- Office 365 Administration
- Outlook and Lync 2013 configuration
- Maintains system processes related to file and system backups
- Supporting a wide variety of network and software applications (firewall, web filter, corporate managed virus protection)
- Maintain Active Directory user and computer accounts
- Maintains computer and mobile device updates/patches
- Maintain telephony equipment including VOIP and analog services
- Recommends hardware, software and consumables for purchase
- Maintain updated and accurate inventory lists
- Maintain and create documentation of IT processes
- Knowledge and understanding of BASIS organization
- Attention to detail and strong organization and communication skills
- Excellent customer service skills
- Analytical with strong problem solving skills
- Strong project management skills
- Ability to interpret a variety of instructions in written or verbal form
Education and Experience
- Technical or Associates degree; experience can be considered in place of degree
- 1-2 years in an IT Help Desk environment
- Computer
Skills:
Office 365 Suite, SharePoint, MDT, Active Directory, DHCP, Network Printers, Windows 10
- ESET, Umbrella, PRTG, Lastpass, 802.1x, LDAP, Asset Tiger, Epson Projectors
Salary for this position is competitive and depends on education and experience. BASIS Ed offers a comprehensive benefits package, including but not limited to:
- Employer paid medical and dental insurance
- Vision insurance
- PTO
- Ability to add dependents
- 401k with partial match that grows over time
- Employee Assistance Program
- Childcare Savings Opportunity (Kinder Care tuition discount)
Scottsdale, AZ (Phoenix, AZ also available)
Referrals increase your chances of interviewing at BASIS Ed by 2x.
Equal Opportunity StatementIn accordance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, Title II of the Americans with Disabilities Act of 1990, the Boy Scouts of America Equal Access Act and applicable state law, BASIS does not discriminate on the basis of any protected class in its business activities.
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