Senior Application Developer

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Senior Application Developer

Remote

Pay Estimated: $57-$63/Hour

United States Citizenship Required by Law

The Service Now Developer will serve as the subject matter expert (SME) for the Vulnerability Response (VR) application and related Sec Ops modules within the Service Now platform. This role is responsible for designing, developing, and maintaining solutions that support enterprise vulnerability management processes, ensuring seamless data flow, effective remediation workflows, and strong integration with security tools.

In addition to Sec Ops expertise, the developer will act as a key designer and builder of Service Now catalog items, request workflows, and automated processes across ITSM, ITOM, and other platform capabilities. The role includes day-to-day system administration, platform configuration, release management support, and ensuring adherence to governance, best practices, and architectural standards.

• Serve as the primary technical Subject Matter Expert (SME) for Service Now Vulnerability Response within the Service Now platform.
• Support upgrades for Service Now Vulnerability Response
• Design, configure, and enhance Service Now Vulnerability Response applications.
• Support integrations with external vulnerability scanning tools (e.g., Tenable)
• Develop automated processes for vulnerability ingestion, assignment, grouping, prioritization, and remediation workflows.
• Work closely with Info Sec teams to optimize vulnerability lifecycle processes.
• Build and maintain Flows, Subflows, Workflows, Business Rules, Script Includes, UI Policies,
• Scheduled Jobs and other platform components.
• Support catalog development, request automation, and fulfillment processes.
• Collaborates with a team of IT professionals to establish specifications for new applications.
• Contribute to platform-wide enhancements, including CMDB, Incident, Problem, Change, and custom apps as needed.
• Troubleshoot issues, resolve defects, and support end-user inquiries.
• Conducts both functional and non-functional testing.
• Consults and collaborates with business leaders, end users, IT staff, vendors, and other third parties throughout the application development lifecycle.
• Independently document product requirements, design solutions, develop prototype plans, write and test code, and provide support for issue resolution.
• Develops, administers, and supports applications and associated data in the GDMS infrastructure.
• Designs innovative prototypes according to specifications.
• Create technical documents to accurately describe application design and code.
• Ensures applications seamlessly integrate and interoperate with other systems, subsystems, and IT infrastructure components while maintaining compliance with comprehensive information security requirements. (e.g., interface management, data integration systems, job automation).
• Reviews and updates existing applications to reprogram, adding new features as needed.
• Recommends coding solutions to resolve issues and improve applications efficiency for business process automation.
• Writes high-quality source code to develop functional applications within scheduled deadlines.
• Troubleshoots and debugs applications.
• Performs unit and integration testing prior to launch, using sample data sets to ensure program output meets the requirements. Conduct design reviews, performance testing, and peer code reviews.
• Removes obstacles to progress and contributes strategic direction to development methodologies and practices. Proactively seeks to incorporate product improvements independently.
• Leads, plans, and executes projects, small initiatives, and/or cross-functional teams.
• Supports the management of high-risk, high-profile, tight-schedule, and complex outcomes with composure.
• Moderate business travel may be required.

• U.S. Citizenship is required by Federal Law
• Bachelor’s degree in Information Technology, Engineering and/or related field or equivalent relevant experience.
• 3–5+ years of hands‑on development experience within Service Now.
• Experience integrating third‑party vulnerability scanners and/or CMDB enrichment tools.
• Experience with Integration Hub, MID Servers,…