Support Engineer II - TMS

*
* Job Title:

** Support Engineer II – TMS
** Overview
* * Provide excellent customer experience and solution support to Blue Yonder's customers with ownership, proactive and innovative approach showing moderate competency in product and domain, Azure, solution architecture & relevant tools and technologies.

Consistently demonstrates customer centricity and relentless attitude to innovate through teamwork and willingness to add value by developing knowledge and participate on operational improvements.
** What you'll do:
*** Deployment and troubleshooting application related issues
* Troubleshooting, fixing, and preventing application availability issues
* Application health monitoring
* Developing automations (Python, Cycle, RPA etc.)
* DB health analysis (statistics, fragmentation, query execution plan, indexes, delete, update, etc.)
* Responsible to handle Critical Cases
** What we are looking for:
**** Industry experience:
*** 4 years of experience
** Interpersonal Skills Desired
*** Troubleshooting & Problem-Solving mindset
* Self-learning
* Empathy* Customer Service
* Communication skills
** Technical

Skills:

*** Experience with any Transportation Management system
* PLSQL* Oracle/SQL Server Database
* Windows/Unix OS Concepts
* Python* MS Azure
* App Dynamics
* Splunk At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes:
* Competitive Salary
* Christmas Bonus (30 days)
* Savings Fund
* 15 Vacation Days first year and 60% Bonus
* Major and Minor Medical Service insurance for you and your family
* Life Insurance#LI-JA1
** Our Values
** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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