Manager, Integration Partner

Pay Pal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, Pay Pal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two‑sided network at scale that connects hundreds of millions of merchants and consumers.

As a Senior Sales Engineer on the Pay Pal Global Professional Services team, you will own the end-to-end technical relationship for an assigned portfolio of Partner accounts. You'll be responsible for providing technical consultation and integration services for the implementation of Pay Pal’s payment, identity, and platform capabilities across Commerce platforms, enabling seamless experiences for mobile, online, and in‑store transactions. Your role will remove technical friction, accelerate time-to-revenue, and position Pay Pal as the client’s trusted long‑term payments partner.

• Recognize and articulate business requirements
• Implement Pay Pal solutions while adhering to guidelines and company policies
• Provide technical development and coding support
• Guide clients through testing and pre‑launch activities
• Relay constructive feedback to internal groups
• Address specific customer business requirements or new product features
• Ensure partners implement optimal integration strategies and user experience best practices
• Assess and troubleshoot integration issues
• Onboard new Pay Pal acquisitions into Application Security tools
• Advocate security awareness and implement best‑practice security procedures

• 5+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience.

• Qualify opportunities alongside Sales, mapping merchant business goals to Pay Pal’s product capabilities, crafting solution architectures, demos and prototypes that showcase the “art of the possible”
• Run discovery workshops to develop requirements around Pay Pal’s ecommerce solutions
• Serve as technical project lead from discovery to contract signature, through go‑live, building rollout plans, leading merchants’ developers through integration milestones, and coordinating internal Engineering, Product, Risk and Servicing resources
• Establish best‑practices, webhook and testing patterns to ensure resilient payment flows
• Act as trusted advisor after go‑live, analyzing transaction data and payment KPIs to recommend new capabilities (i.e. stable coins, agentic commerce, network‑token update, A/B routing, APMs, etc.)
• Drive technical health checks, roadmap sessions, and executive briefings to unlock solution expansion and additional merchant value
• Capture recurring merchant pain points, influence our product roadmap and surface feature requests to Product/Engineering to be the “voice of the customer” inside the company.
• Build reusable assets, such as reference architectures, sample code, white‑papers, demos, etc.; speak at internal technical events, webinars, conferences and partner events to evangelize Pay Pal’s solutions and modern payments architecture trends
• Mentor junior customer engineers and contribute to continuous improvement of presales and implementation playbook

• Bachelor’s degree or equivalent experience in finance and computer science.
• 5+ years of experience/exposure in the following areas:
  • Web and mobile technologies including Web Services, APIs, Graph
    
    QL, REST, HTML/HTTP, iOS, Android and leading web and mobile application frameworks.
  • Multiple major programming languages (C++, Objective‑C, C#, Java, JavaScript, Ruby, Perl, .NET, PHP, Python).
• 5+ years of experience with Payments (Credit Card, Banking, Online, Offline), especially with ecommerce systems, payments gateways and payment processors, is highly valued.
• Exceptional communication skills, both written and verbal in English.
• Ability to successfully interact and dynamically adapt to communication styles with all levels of client organizations including C‑level executives, middle management, finance and…