Benefits Coordinator

Overview

Description
. This position will be based in Scottsdale, AZ and is a hybrid role working in the office 3 days per week as defined by the company. Community Medical Services (CMS) is hiring a Benefits Coordinator. The Benefits Coordinator is responsible for the administration, communication, and compliance of the organization’s employee benefits programs. The Benefits Coordinator serves as a subject-matter expert on benefits administration, leaves of absence, and provides support to CMS employees on benefits-related matters.

As part of our mission to help individuals recover from substance use disorders, you’ll thrive in a supportive, engaging, and fulfilling work environment where your contributions are valued.

• Subsidized medical, dental, and vision insurance
• Health savings account
• Short and long-term disability insurance
• Life insurance
• Paid sick, vacation, and holiday time
• 401K retirement plan with match
• Tuition and CME reimbursement up to 100%
• Employee assistance program to support your mental health and wellness
• Ongoing professional development

Benefits Strategy & Program Coordination

• Administer, implement, and support employee benefits programs including medical, dental, vision, life, disability, retirement, leave, and wellness and 401(k) programs.
• Support total rewards strategy in collaboration with HR leadership.

Compliance & Risk Coordination

• Ensure compliance with ERISA, ACA, COBRA, HIPAA, FMLA, ADA, and applicable state laws.
• Maintain accurate plan documentation and policies.

Employee Communication & Support

• Develop benefits communications and educational materials.
• Lead annual open enrollment and post enrollment.
• Provide expert-level employee support.

Financial & Data Analysis

• Analyze claims data and cost drivers.
• Prepare leadership reports and dashboards.

Systems & Process Coordination

• Oversee benefits administration systems and HRIS integrations.
• Ensure data accuracy and payroll coordination.
• Improve workflows and controls.

Leave Administration

• Administer and support all leave programs including FMLA, workers' compensation, state disability, paid family leave, and company leave policies.
• Evaluate leave requests for eligibility, coordinate with employees and managers, and ensure compliance with federal and state leave laws.
• Partner with HR team and third party leave administrator to evaluate ADA reasonable accommodation requests, engaging in the interactive process with employees, and coordinate implementation of approved accommodations.
• Process workers' compensation claims process, including reporting, documentation, return-to-work coordination, and vendor communication.
• Maintain accurate leave tracking systems, generate reports on leave usage and trends, and ensure proper documentation and record retention.
• Partner with third-party leave administrators and disability carriers
• Administer COBRA continuation coverage through 3rd party carrier, including qualifying event determination, notice distribution, premium collection, and compliance with federal and state continuation requirements.
• Monitor COBRA eligibility periods through 3rd party carrier, manage election and termination processes, and coordinate with benefits carriers and third-party COBRA administrators.

• Bachelor’s degree required
• 2-4+ years of benefits or total rewards experience
• Strong regulatory, analytical, and communication skills
• CEBS, SHRM-CP/SCP, PHR/SPHR certifications preferred
• Industry-specific experience
• Large-scale open enrollment or system implementation experience
• Experience with HRIS (Paylocity preferred)

• Critical thinking
• Excellent organization skills, accuracy and attention to detail
• Problem solving, conflict resolution, time management and strong customer service skills
• Compliance expertise
• Employee-focused communication
• Strong team player comfortable working in a fast-paced setting
• Ability to maintain confidentiality to ensure compliance with HIPAA and 42 CFR, Part 2

• Frequent use of a telephone, computer, printer, fax machine and copier
• Frequent use of the internet and various web browser software, and Microsoft Office products, including Outlook, Word, Excel, and Power…