General Maintenance Guest Request Engineer

Organization - Grand Hyatt Scottsdale Resort

Grand Hyatt Scottsdale Resort connects to the heart of the West and embraces the captivating optimism of the Sonoran Desert. The richly appointed property and sophisticated architectural designs inspired by Frank Lloyd Wright reflect the romance of the American Southwest. The property offers dramatic mountain views, water connections, and botanical interactions. Six elevated dining experiences led by celebrity chef Richard Blais echo the region’s variety and rich heritage, beckoning travelers to deeply connect with the illuminating essence of our surroundings.

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world’s best and fastest-growing hospitality brands.

• Opportunities to work around the world with Hyatt Hotels and Resorts
• Discounted & Complimentary Hotel Room Nights
• Enjoy free employee meals in our employee dining hall
• Free covered parking
• Medical, Dental and Vision Insurance (Full-time colleagues)
• Retirement savings plan
• Excellent training and professional development
• Tuition/Wellness reimbursement, up to $1,000 a year!
• Employee Stock Purchase plan
• Discounts at various retailers e.g., Apple, AT&T, Verizon, Headspace and many more

Starting rate: $21.00 per hour

A General Maintenance Engineer will primarily be responsible for general maintenance and repairs in guest rooms, meeting spaces, and front of house areas. Guest room and public area entry-level preventative maintenance are included. The engineer will also perform some repairs on mechanical, electrical, kitchen, and laundry equipment, requiring some skill and experience in these areas. Good communication skills are also required.

• Respond promptly to guest maintenance requests to minimize impact on the guest experience.
• Diagnose and resolve issues in guest rooms efficiently, ensuring repairs meet quality and safety standards.
• Communicate effectively with guests when necessary to provide updates or clarify service details.
• Collaborate closely with the Rooms Division team to prioritize and complete requests in a timely manner.
• Follow all safety protocols and maintain a professional demeanor while working in guest areas.

• A minimum of 1 year building maintenance experience required, with hotel experience preferred.
• Good customer skills.
• Must have open availability Friday - Tuesday, 8:00AM - 4:30PM, including holidays.
• Ability to walk or stand for long periods of time.
• Ability to lift, push, pull, and/or carry at least 50 lbs.

Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.