Housekeeping Supervisor

Overview

About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who strive to improve and to treat each other with respect. Our team members worldwide create memorable experiences for guests, residents, and partners through a commitment to luxury with genuine heart, supported by a world-class employee experience and company culture.

About the location:
Desert romance meets outdoor adventure. Experience timeless beauty in our adobe casitas with a backyard full of saguaro cacti, dramatic valleys and the iconic Pinnacle Peak. Discover Scottsdale’s vibrant Native American art, history and Old West lore. With the property as your adventure basecamp, explore the nearby area, including two championship golf courses a quick shuttle away. Locally inspired spa treatments, a bi-level pool and authentic Southwest cuisine set the stage for a restorative desert escape.

About The Role:

Four Seasons Resort Scottsdale is seeking a Housekeeping Supervisor to help lead daily operations and uphold our exceptional standards. This role supports room assignments, conducts inspections, and ensures guest rooms and public areas are flawlessly maintained, stepping in as needed to support the team and deliver an outstanding guest experience.

• In collaboration with the Housekeeping Manager on Duty (MOD), communicate daily assignments, traces, and projects to Room Attendants and House Attendants for both morning and turndown service.
• Ensure all guest requests are addressed promptly, meeting the 10–15 minute response standard.
• Monitor performance of Housekeeping and Laundry staff, ensuring closets remain clean, organized, and stocked with proper PAR levels of supplies, linen, and terry; communicate shortages to the MOD.
• Inspect cleanliness of guest corridors, stairwells, elevators, and linen closets.
• Maintain constant communication with the Laundry Department to prioritize linen and terry needs.
• Participate in the training and onboarding of Room Attendants and House Attendants.
• Provide constructive feedback and coach employees by returning to rooms or areas to correct deficiencies when standards are not met.
• Coordinate work orders and communicate directly with Engineering to ensure timely completion.
• Assist daily with VIP room preparation.
• Support Management in resolving guest concerns ("glitches") and following up with guests.

• Previous experience in a similar housekeeping supervisory role (luxury hotel/resort experience preferred)
• Ability to read and speak English clearly (Spanish a plus)
• Strong attention to detail
• Ability to delegate effectively and lead a team
• Ability to work collaboratively with a diverse workforce
• Ability to stand and walk for up to 8 hours per shift
• Experience with Opera and HotSOS preferred

• Energizing Employee Culture where you are encouraged to be your true self!
• Comprehensive learning and development programs to help you elevate your craft.
• Inclusive and diverse employee engagement events all year-round.
• Exclusive discount and travel programs with Four Seasons
• And so much more!

• Full Time
• Flexibility to work early mornings, evenings, weekends and holidays.

Candidates must have valid work authorization for the U.S.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Don’t miss this opportunity to be part of our award-winning team, while developing your career with the world’s leading luxury hotel company! We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the EEOC is The Law Information poster please visit this website - (Use the "Apply for this Job" box below)./