Assistant Banquet Manager; Event Set

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"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means."

Connect to the heart of the West and embrace the captivating optimism of the Sonoran Desert at Grand Hyatt Scottsdale Resort. The richly appointed property and sophisticated architectural designs inspired by Frank Lloyd Wright, reflect the romance of the American Southwest. Our magnificently designed property and artistic architectural features amplify dramatic mountain views, inspire connections to water, and reveal enticing botanical interactions.

Captivating amenities and six elevated dining experiences, led by celebrity chef Richard Blais, echo the region's variety and rich heritage–beckoning travelers to deeply connect with the illuminating essence of our surroundings.

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what’s most important:
People. We turn trips into journeys, encounters into experiences, and jobs into careers.

· Opportunities to work around the world with Hyatt Hotels and Resorts

· Discounted & Complimentary Hotel Room Nights

· Enjoy free employee meals in our employee dining hall

· Free covered parking

· Medical Dental and Vision Insurance (Full-time colleagues)

· Retirement savings plan

· Excellent training and professional development

· Tuition/Wellness reimbursement, up to $1,000 a year!

· Employee Stock Purchase plan

· Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

• Assisting in planning and organizing events, including setting up, managing, and breaking down banquet spaces.
• Ensure all event details are aligned with client specifications and expectations.
• Working closely with clients, event planners, and other departments within the hotel.
• Address and resolve client or guest related complaints promptly and professionally.
• Oversee the setup of tables, chairs, linens, and décor according to event requirements.
• Ensure the proper setup of AV equipment, catering stations, and any other event-specific needs.
• Lead the Event Set Up team by recruiting, training, scheduling, and motivating staff to consistently meet deadlines.
• Collaborate with leaders across the resort to effectively prepare and execute events, partnering with Event Services, Event Planning, Sales, Culinary, Rooms, AV, and other departments.
• Assist in maintaining inventory levels for banquet supplies and equipment, including tables, chairs, linens, dance floors, and staging items.
• Prepare post-event reports, including attendant, revenue, and any operational challenges.
• Ensure all billing and payment processes are completed accurately in Micros and Evention.
• Ensure all events comply with health and safety regulations, including food safety, fire safety, OSHA regulations, emergency procedures, and general workplace safety.

• A true desire to satisfy the needs of others in a fast-paced environment.
• Ability to stand for long periods and walk moderate distances.
• Ability to lift, pull, and push a moderate weight (about 50 lbs.).
• Proficient in basic computer skills.
• Previous experience in banquets preferred (full-service hotel).
• Previous experience with Micros and Evention preferred.
• Previous Payroll and/or Dimensions experience preferred.
• Previous experience in banquet service, event coordination, or hospitality management is preferred.
• Strong leadership and organizational skills, with the ability to manage multiple events simultaneously.
• Excellent communication skills, both verbal and written.
• Knowledge of banquet operations, food and beverage service, and…