SpringHill Suites Scottsdale - Front Desk Agent

Spring Hill Suites Scottsdale - Front Desk Agent Address 17020 N Scottsdale Rd, Scottsdale, AZ, 85255

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well‑oiled machine.

• Customer Service Excellence:Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
• Communication:Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
• Problem‑Solving:Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Multitasking Ability:Manage multiple tasks efficiently, including handling reservations, check‑ins, and check‑outs.
• Financial
  
  Skills:
  
  Work with and understand financial information, performing basic arithmetic functions as needed.

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay
  ! Ask your Recruiter for more detail
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

This hotel is located in Scottsdale, and is a 4‑minute drive from Desert Ridge. It has a heated outdoor pool, and offers spacious suites with free Wi‑Fi and cable TV. Studios at the Spring Hill Suites Scottsdale North include a sofa bed, and well‑lit work desk. They come equipped with a small refrigerator, microwave and a coffee machine. In the morning guests can enjoy a buffet breakfast with hot dishes.

A local restaurant dinner delivery service is available, and several international restaurants are located less than 3 miles from Spring Hill Suites. Spring Hill Suites Scottsdale North has a fitness center, and a whirlpool. Nearby leisure activities include bowling, volleyball, and miniature golf.