Medical Care Coordinator

Overview

Devereux Arizona’s Residential Treatment Center (RTC) provides intensive, 24-hour support for youth aged 7 to 17, who are experiencing serious emotional, behavioral, and mental health challenges. In a structured, therapeutic environment, we combine clinical expertise with compassionate, trauma-informed care to help youth heal, grow and build a brighter future. The RTC features dormitories, an accredited K-12 school, food services, 24/7 on-site nursing, and specialized therapy and clinical services.

The Medical Care Coordinator works cooperatively with clinical, operations, medical, and administrative staff on the overall coordination of individual care in regard to their medical needs while in treatment.

• Coordinating and transporting individuals to and from external medical appointments,
• Communicating and documenting the medical needs for the individual back to the internal team,
• Working closely with Nursing and clinical teams to ensure continuity of care,
• Maintaining a forward-facing approach to ensure visitors feel welcome, their needs are met, and responsiveness to requests and inquiries from internal and external customers.
• Answering phones, responding to inquiries and forwarding messages to the appropriate individuals in a timely fashion,
• Providing coverage for other administrative roles as needed (program/department specific),
• Supporting people with diverse backgrounds and interacting in a way that ensures they feel safe and accepted.

• Pay Range: $20/hr - $22/hr
• Schedule: Monday, Tuesday, Thursday, Friday 9:00am - 5:00pm and Wednesday 10:30am - 7:00pm
• Location: 6436
  
  E. Sweetwater Ave., Scottsdale, AZ 85254

• Paid time off (24 days per year, increase with years of service);
  Sick time (64 hours per year)
• ASCEND, career accelerator program and tuition assistance
• Retirement, eM Life for Mental Health and Work/Life Programs, Service Anniversary Awards
• Free access to Payactiv, a platform to get a portion of your earned wages between pay periods
• Quality Low-Cost Benefits (medical, dental, vision, pet insurance) - 30-day benefit eligibility waiting period for new hires

• Must be 21 years of age or older
• High School Diploma or GED required;
  Bachelor’s degree in a related field preferred
• Three (3) years with High School Diploma; or no experience required with Bachelor’s degree
• Experience in mental health delivery system
• Knowledge and background in assessment and treatment planning development
• Excellent communication skills with ability to professionally communicate verbally and in writing

• Ability to attend two (2) weeks of new hire orientation Mon-Fri 8:30am-5pm (paid)
• Drug test within 24hrs of offer w/ negative results
• Pre-employment Physical and Job Demand Assessment
• Valid Arizona Driver's License & pass DMV 36-month history check
• Current AZ Fingerprint Clearance Card with no restrictions (or eligibility to obtain with no restrictions)
• Arizona Revised Statutes Notice (ARS 36-411 Residential care institutions; nursing care institutions; home health agencies; fingerprinting requirements; exemptions; definitions). If a person’s employment record contains a six-month or longer time frame during which the person was not employed by any employer, a completed application with a new set of fingerprints shall be submitted to the department of public safety.

Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.

Devereux is one of the nation’s largest nonprofit organizations, providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912, Devereux operates a comprehensive national network of clinical, therapeutic, educational and employment programs that positively impact the lives of 10,000+ children, adults – and their families – every year.

Our Mission: Devereux changes lives – by unlocking and nurturing human potential for people living with emotional,…