Behavioral Health Residential Services Supervisor
Job in
Scottsdale, Maricopa County, Arizona, 85261, USA
Listed on 2026-02-02
Listing for:
SRPMIC
Full Time
position Listed on 2026-02-02
Job specializations:
-
Healthcare
Mental Health, Healthcare Administration, Family Advocacy & Support Services
Job Description & How to Apply Below
Definition
Under general supervision from the Division Chief of Outpatient Services in the Health & Human Services (HHS) Department, provides counseling and treatment to clients while coordinating and supervising a variety of programs serving individuals, families and groups of clients from the Salt River Pima-Maricopa Indian Community (SRPMIC) who are experiencing difficulties in their life, due to substance abuse and/or mental illness.
This job class is treated as FLSA Exempt.
Essential functions may vary among positions and may include the following tasks, knowledge, skills, abilities, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not intended to be a comprehensive listing of tasks performed by all positions in this classification.
:
Supervises employees in the following areas that include, but are not limited to, scheduling work hours, job duties, staff coverage (leave and training) and time cards.
- Provides supervision to assigned team.
- Reviews caseloads and offers administrative guidance to staff.
- Completes staff probationary and annual employee performance evaluations.
- Evaluates the effectiveness of staff in specific roles with particular clients and families.
- Provides recommendations to the Clinical Director such as training needs and work performance improvement initiatives.
- Assists with the development of training for the program staff to enhance quality and accurate therapy.
- Delivers ongoing supervision to assigned staff to ensure quality service provision, productivity and documentation compliance in line with Departmental expectations. Weekly supervision may involve, but is not limited to, employee goal setting, coaching and mentoring, client file monitoring, chart audit review, review of billing submissions, treatment plan development and updates, problem resolution recommendations for difficult cases and review of forms for accuracy and completion, etc
:
Ensures staff compliance with third party billing regulations and standards as defined by the Department and any contracted third-party payers.
Utilizes the consultation and collaborative team processes in providing coordination of care for clients and to improve clinical and administrative operational processes.
:
Collects, analyzes and reports data (utilizing the specified data management system).
- Generates reports, letters, brochures, flyers, and all outgoing correspondence for the program.
- Completes documentation monitoring and compliance to include adherence to standards, timelines, and admission/discharge review.
- Conducts documentation audits for all assigned staff on a biweekly basis. Reviews those findings with employees and ensures employees are compliant with documentation standards.
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Provides on-call supervision 24 hours per day, 7 days per week, for staff and services as assigned.
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Initially meets with clients on an informal basis to address complaints.
- Works to resolve issues in a timely manner.
- Submits reports on findings and actions and/or recommendations.
- Works continuously to ensure client rights, the provision of quality service as well as the confidentiality of all client information through all program services.
:
At the discretion of the Clinical Director, carries a counseling caseload and provides at a minimum, the following services;
- Conducts client intake, assessment, evaluation and testing to provide diagnosis.
- Writes treatment plans and progress notes for initial assessment, update reports and aftercare reporting.
- Designs, implements and provides treatment and aftercare programs for clients as well as family counseling.
- Attends court-ordered hearings regarding clients and their programs.
- Attends weekly multi-disciplinary case staffing meetings to present case summaries, discharge and transfer information.
- Conducts home visits, school site visits and…
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